# Jira Development

**URL:** https://community.developer.atlassian.com/c/jira/5.md

[Latest](https://community.developer.atlassian.com/latest.md) · [Categories](https://community.developer.atlassian.com/categories.md) · [Tags](https://community.developer.atlassian.com/tags.md)

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## [About the Jira Development category](https://community.developer.atlassian.com/t/about-the-jira-development-category/15)

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**Author:** [@peter.vandevoorde](https://community.developer.atlassian.com/u/peter.vandevoorde)\
**Replies:** 8\
**Last updated:** [June 11, 2020, 10:21am UTC](https://community.developer.atlassian.com/t/about-the-jira-development-category/15 "2020-06-11T10:21:47Z")

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Ask any questions related to development for Jira and Jira Software here. If you know which platform you are building for select be sure to select the right sub-category. Jira Cloud for anything Cloud related. Jira …

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## [JIRA Software Cloud API missing scope?](https://community.developer.atlassian.com/t/jira-software-cloud-api-missing-scope/103414)

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**Author:** [@ReinoutKramer](https://community.developer.atlassian.com/u/ReinoutKramer)\
**Replies:** 1\
**Last updated:** [October 25, 2026, 10:22am UTC](https://community.developer.atlassian.com/t/jira-software-cloud-api-missing-scope/103414 "2026-10-25T10:22:34Z")

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Hello everyone :waving\_hand: First time posting here, so please forgive any ignorance. I’m trying to get access to the POST Development Information endpoint (https://developer.atlassian.com/cloud/jira/software/rest/api-…

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## [Work Item View 2.0 for Ecosystem Partners](https://community.developer.atlassian.com/t/work-item-view-2-0-for-ecosystem-partners/102697)

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**Author:** [@AhmudAuleear](https://community.developer.atlassian.com/u/AhmudAuleear)\
**Replies:** 10\
**Last updated:** [October 23, 2026, 10:08am UTC](https://community.developer.atlassian.com/t/work-item-view-2-0-for-ecosystem-partners/102697 "2026-10-23T10:08:03Z")

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Hey Everyone, We are redesigning the Jira Work Item View, the screen teams use every day to view and update their work, and it is now targeting GA in the October Jira release. Background The Work Item View is the prima…

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## [Jira 12 EAP04 missing classes preventing app compatibility](https://community.developer.atlassian.com/t/jira-12-eap04-missing-classes-preventing-app-compatibility/103185)

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**Author:** [@GeneCulling](https://community.developer.atlassian.com/u/GeneCulling)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 2:23pm UTC](https://community.developer.atlassian.com/t/jira-12-eap04-missing-classes-preventing-app-compatibility/103185 "2026-10-19T14:23:16Z")

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We have noticed an issue making our Jira apps compatible. It seems that com.atlassian.jira.board package is not exported by jira. We have this class not found exception when we try to enable. Caused by: java.lang.NoCl…

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## [/rest/api/3/myself via asUser() returns a stale timeZone for days, while /user?accountId via asApp() follows the account](https://community.developer.atlassian.com/t/rest-api-3-myself-via-asuser-returns-a-stale-timezone-for-days-while-user-accountid-via-asapp-follows-the-account/103199)

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**Author:** [@AmarildoPereira](https://community.developer.atlassian.com/u/AmarildoPereira)\
**Replies:** 7\
**Last updated:** [October 15, 2026, 5:56pm UTC](https://community.developer.atlassian.com/t/rest-api-3-myself-via-asuser-returns-a-stale-timezone-for-days-while-user-accountid-via-asapp-follows-the-account/103199 "2026-10-15T17:56:47Z")

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We read the current user’s time zone and locale in a Forge app (Jira Cloud) so that dates match what Jira shows the user. On one account the value we get back is days out of date, and the stale value depends on which pat…

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## [Changelog/bulkfetch misrepresents version names](https://community.developer.atlassian.com/t/changelog-bulkfetch-misrepresents-version-names/103112)

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**Author:** [@GregToombs](https://community.developer.atlassian.com/u/GregToombs)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 12:10pm UTC](https://community.developer.atlassian.com/t/changelog-bulkfetch-misrepresents-version-names/103112 "2026-10-13T12:10:45Z")

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I’m currently trying to reconstruct the history of the fixVersions field on any given issue, from https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-changelog-bulkfetch-post . Th…

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## ["Incoming webhook" type automation triggers changed their base URL and have a new undocumented "Secret" parameter (randomly?!)](https://community.developer.atlassian.com/t/incoming-webhook-type-automation-triggers-changed-their-base-url-and-have-a-new-undocumented-secret-parameter-randomly/88104)

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**Author:** [@aron.gombas](https://community.developer.atlassian.com/u/aron.gombas)\
**Replies:** 28\
**Last updated:** [October 8, 2026, 10:09pm UTC](https://community.developer.atlassian.com/t/incoming-webhook-type-automation-triggers-changed-their-base-url-and-have-a-new-undocumented-secret-parameter-randomly/88104 "2026-10-08T22:09:09Z")

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One of our customers sent us a screenshot about the “Incoming webhook” trigger config in one of his Jira Cloud automation rules. His shot looks a bit different compared to our triggers, because apart from smaller differe…

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## [Scrolling issues in JIRA Kanban boards?](https://community.developer.atlassian.com/t/scrolling-issues-in-jira-kanban-boards/77190)

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**Author:** [@DavidRawlins](https://community.developer.atlassian.com/u/DavidRawlins)\
**Replies:** 7\
**Last updated:** [October 2, 2026, 4:34pm UTC](https://community.developer.atlassian.com/t/scrolling-issues-in-jira-kanban-boards/77190 "2026-10-02T16:34:12Z")

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Our morning stand-ups are being blighted by scrolling issues. The board jumps about as your scroll up and down. The jumping about is bad enough that its difficult to keep track of where you are and easy to miss a ticket. …

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## [Jira Cloud regression: worklogDate JQL returns incorrect results](https://community.developer.atlassian.com/t/jira-cloud-regression-worklogdate-jql-returns-incorrect-results/102607)

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**Author:** [@vkrupach](https://community.developer.atlassian.com/u/vkrupach)\
**Replies:** 20\
**Last updated:** [September 23, 2026, 9:10am UTC](https://community.developer.atlassian.com/t/jira-cloud-regression-worklogdate-jql-returns-incorrect-results/102607 "2026-09-23T09:10:38Z")

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I’m bringing this issue to the Atlassian Developer Community in hope that it gets visibility within Atlassian and reaches the team that can investigate and address it. On September 9, we received two independent support…

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## [NGROK is restricted to 1gb per month. Any alternative for ngrok?](https://community.developer.atlassian.com/t/ngrok-is-restricted-to-1gb-per-month-any-alternative-for-ngrok/76707)

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**Author:** [@DhineshDhanapal](https://community.developer.atlassian.com/u/DhineshDhanapal)\
**Replies:** 2\
**Last updated:** [September 21, 2026, 11:39am UTC](https://community.developer.atlassian.com/t/ngrok-is-restricted-to-1gb-per-month-any-alternative-for-ngrok/76707 "2026-09-21T11:39:16Z")

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Your account has exceeded 100% of its free ngrok bandwidth limit. Traffic to your endpoints will be rejected until your limits reset on February 1, 2024, or until you upgrade to a paid plan. To begin handling traffic on…

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## [Dependent plugin fails to rebuild Spring context after updating provider plugin in Jira 11.3.11](https://community.developer.atlassian.com/t/dependent-plugin-fails-to-rebuild-spring-context-after-updating-provider-plugin-in-jira-11-3-11/102787)

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**Author:** [@IbrahimItani](https://community.developer.atlassian.com/u/IbrahimItani)\
**Replies:** 0\
**Last updated:** [September 21, 2026, 4:59am UTC](https://community.developer.atlassian.com/t/dependent-plugin-fails-to-rebuild-spring-context-after-updating-provider-plugin-in-jira-11-3-11/102787 "2026-09-21T04:59:37Z")

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Hello, We are experiencing unexpected plugin lifecycle behavior after upgrading from Jira Data Center 11.3.10 to 11.3.11. We have: One provider plugin that exports Java packages. One dependent plugin that imports tho…

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## [Upload a file to a jira issue field (not the attachments field)](https://community.developer.atlassian.com/t/upload-a-file-to-a-jira-issue-field-not-the-attachments-field/72358)

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**Author:** [@AmitReyhaim](https://community.developer.atlassian.com/u/AmitReyhaim)\
**Replies:** 5\
**Last updated:** [September 15, 2026, 10:39am UTC](https://community.developer.atlassian.com/t/upload-a-file-to-a-jira-issue-field-not-the-attachments-field/72358 "2026-09-15T10:39:50Z")

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HI there, I’m trying to upload a file to a rich text field on my Jira issue using API but unfortunately I just cant seems to do it. I’ve succeeded with uploading the file as an attachments into the attachments section …

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## [Jira Server Webhooks POST request to CRM](https://community.developer.atlassian.com/t/jira-server-webhooks-post-request-to-crm/77468)

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**Author:** [@AndreyKanevski](https://community.developer.atlassian.com/u/AndreyKanevski)\
**Replies:** 2\
**Last updated:** [September 15, 2026, 7:27am UTC](https://community.developer.atlassian.com/t/jira-server-webhooks-post-request-to-crm/77468 "2026-09-15T07:27:47Z")

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Hi, I am new to working with Jira Automation, trying to figure out how to correctly send a Webhook request to Bitrix CRM, for example when the Jira task gets updated. The idea is to send the Jira issue fields information…

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## [Requirements and typical timeline for 3LO app approval before commercial distribution?](https://community.developer.atlassian.com/t/requirements-and-typical-timeline-for-3lo-app-approval-before-commercial-distribution/102659)

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**Author:** [@ShinInseob](https://community.developer.atlassian.com/u/ShinInseob)\
**Replies:** 0\
**Last updated:** [September 14, 2026, 3:09am UTC](https://community.developer.atlassian.com/t/requirements-and-typical-timeline-for-3lo-app-approval-before-commercial-distribution/102659 "2026-09-14T03:09:31Z")

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Hi Experts, We’re planning a 3LO (OAuth 2.0) integration with Jira Cloud for a commercial multi-tenant B2B product. Before we start building, we’d like to understand: What documentation/submissions are required for 3L…

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## [Alternative for ngrok while hosting atlass connect app?](https://community.developer.atlassian.com/t/alternative-for-ngrok-while-hosting-atlass-connect-app/37164)

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**Author:** [@vedant.kulkarni](https://community.developer.atlassian.com/u/vedant.kulkarni)\
**Replies:** 10\
**Last updated:** [September 9, 2026, 12:46pm UTC](https://community.developer.atlassian.com/t/alternative-for-ngrok-while-hosting-atlass-connect-app/37164 "2026-09-09T12:46:19Z")

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Hi Experts, If I don’t want to use ngrok while hosting the cloud app, what is the alternative that I have? Thanks

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## [Unable to generate Data Center trial license for local lab setup (serverid)](https://community.developer.atlassian.com/t/unable-to-generate-data-center-trial-license-for-local-lab-setup-serverid/102516)

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**Author:** [@DUJARDIN](https://community.developer.atlassian.com/u/DUJARDIN)\
**Replies:** 2\
**Last updated:** [September 9, 2026, 5:58pm UTC](https://community.developer.atlassian.com/t/unable-to-generate-data-center-trial-license-for-local-lab-setup-serverid/102516 "2026-09-09T17:58:55Z")

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Hi community, I am setting up a local Data Center evaluation instance for testing/lab purposes. When trying to generate a trial license on my.atlassian.com, the product selection dropdown only offers “Jira (Cloud)” and …

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## [Atlassian Government Cloud - Data Egress?](https://community.developer.atlassian.com/t/atlassian-government-cloud-data-egress/102395)

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**Author:** [@craig.schwarze](https://community.developer.atlassian.com/u/craig.schwarze)\
**Replies:** 4\
**Last updated:** [September 2, 2026, 10:41am UTC](https://community.developer.atlassian.com/t/atlassian-government-cloud-data-egress/102395 "2026-09-02T10:41:23Z")

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I am looking into the requirements to make an app compatible with Atlassian Government Cloud. The compatibility page says: “The Runs on Atlassian (RoA) signal guarantees that an app’s data is hosted exclusively on secur…

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## [Timebomb license rejected as "This license is invalid" on Jira Software Data Center 11.0.0](https://community.developer.atlassian.com/t/timebomb-license-rejected-as-this-license-is-invalid-on-jira-software-data-center-11-0-0/102402)

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**Author:** [@OmkumarPatel](https://community.developer.atlassian.com/u/OmkumarPatel)\
**Replies:** 1\
**Last updated:** [August 31, 2026, 4:16pm UTC](https://community.developer.atlassian.com/t/timebomb-license-rejected-as-this-license-is-invalid-on-jira-software-data-center-11-0-0/102402 "2026-08-31T16:16:39Z")

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Hi, Our Jira Software Data Center test instance license expired, and we’re unable to reactivate it using the timebomb licenses from the docs page. Environment: Jira Software Data Center 11.0.0 License type shown: Com…

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## [Trying to register webhooks but getting "Only a single URL per app is allowed to be registered via REST API." error](https://community.developer.atlassian.com/t/trying-to-register-webhooks-but-getting-only-a-single-url-per-app-is-allowed-to-be-registered-via-rest-api-error/70557)

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**Author:** [@StevenCummings](https://community.developer.atlassian.com/u/StevenCummings)\
**Replies:** 3\
**Last updated:** [August 20, 2026, 6:19am UTC](https://community.developer.atlassian.com/t/trying-to-register-webhooks-but-getting-only-a-single-url-per-app-is-allowed-to-be-registered-via-rest-api-error/70557 "2026-08-20T06:19:07Z")

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I’m trying to register a webhook but I am getting the error that only a single URL per app is allowed. I understand that but the issue is would love to just delete the webhook in question. But when I query the webhooks w…

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## [GraphQL explorer schema discovery is broken](https://community.developer.atlassian.com/t/graphql-explorer-schema-discovery-is-broken/102157)

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**Author:** [@MariusShekowITRenten](https://community.developer.atlassian.com/u/MariusShekowITRenten)\
**Replies:** 2\
**Last updated:** [August 17, 2026, 5:54am UTC](https://community.developer.atlassian.com/t/graphql-explorer-schema-discovery-is-broken/102157 "2026-08-17T05:54:15Z")

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(Note: YES I am aware that this is not the right category - but no category fits, so …) PROBLEM: When I open https://developer.atlassian.com/platform/atlassian-graphql-api/graphql/explorer/ I am unable to look at the f…

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## [How to get all users using Java API in Jira 10](https://community.developer.atlassian.com/t/how-to-get-all-users-using-java-api-in-jira-10/91162)

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**Author:** [@martin.bayer](https://community.developer.atlassian.com/u/martin.bayer)\
**Replies:** 4\
**Last updated:** [August 12, 2026, 12:18pm UTC](https://community.developer.atlassian.com/t/how-to-get-all-users-using-java-api-in-jira-10/91162 "2026-08-12T12:18:20Z")

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Hi, does anyone found a way how to get all the users created under Jira instance using Java API? I want to use not deprecated methods but I don’t think it is possible. Following method is deprecated since Jira 7.x: Use…

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## [I made mobile version of my app](https://community.developer.atlassian.com/t/i-made-mobile-version-of-my-app/101951)

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**Author:** [@matti.kiviharju](https://community.developer.atlassian.com/u/matti.kiviharju)\
**Replies:** 2\
**Last updated:** [August 5, 2026, 3:30pm UTC](https://community.developer.atlassian.com/t/i-made-mobile-version-of-my-app/101951 "2026-08-05T15:30:20Z")

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I made mobile version of my app and some weeks ago it worked in Android phone Firefox 100 % but in this week it not scroll down at all and seams Jira or Firefox of my smart-phone haves bug and not in my app. Can bug cau…

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## [Development License for testings](https://community.developer.atlassian.com/t/development-license-for-testings/102006)

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**Author:** [@anunazganun](https://community.developer.atlassian.com/u/anunazganun)\
**Replies:** 1\
**Last updated:** [August 4, 2026, 8:03pm UTC](https://community.developer.atlassian.com/t/development-license-for-testings/102006 "2026-08-04T20:03:37Z")

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Hi everyone, We are planning to migrate our outdated Jira v8 instance to a newer version. Before proceeding with the production migration, I want to set up a staging/test environment to perform dry runs and validation. …

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## [Forge Read-Only Custom Field appears on JSM Internal Create Screen but is hidden on Portal](https://community.developer.atlassian.com/t/forge-read-only-custom-field-appears-on-jsm-internal-create-screen-but-is-hidden-on-portal/101952)

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**Author:** [@MerveMalak](https://community.developer.atlassian.com/u/MerveMalak)\
**Replies:** 1\
**Last updated:** [July 30, 2026, 4:43pm UTC](https://community.developer.atlassian.com/t/forge-read-only-custom-field-appears-on-jsm-internal-create-screen-but-is-hidden-on-portal/101952 "2026-07-30T16:43:26Z")

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Hi everyone, I am currently building a Forge app and have noticed an unexpected behavior concerning read-only custom fields within Jira Service Management (JSM) projects. The Scenario: I have two Forge custom fields: r…

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## [OAuth 2.0 3LO: granular \*:jira-software scopes present in token but /rest/agile/1.0/\* returns 401 "scope does not match"](https://community.developer.atlassian.com/t/oauth-2-0-3lo-granular-jira-software-scopes-present-in-token-but-rest-agile-1-0-returns-401-scope-does-not-match/100456)

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**Author:** [@MayankBaber](https://community.developer.atlassian.com/u/MayankBaber)\
**Replies:** 2\
**Last updated:** [July 24, 2026, 3:37pm UTC](https://community.developer.atlassian.com/t/oauth-2-0-3lo-granular-jira-software-scopes-present-in-token-but-rest-agile-1-0-returns-401-scope-does-not-match/100456 "2026-07-24T15:37:23Z")

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OAuth 2.0 (3LO) tokens issued by auth.atlassian.com contain my requested granular Jira Software scopes (verified via JWT decode), but every call to /rest/agile/1.0/\* returns: HTTP/1.1 401 {“code”:401,“message”:“Unauth…

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## [Font Content Security Policy directive with Forge Custom UI](https://community.developer.atlassian.com/t/font-content-security-policy-directive-with-forge-custom-ui/62872)

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**Author:** [@MARINAHDAVILA](https://community.developer.atlassian.com/u/MARINAHDAVILA)\
**Replies:** 12\
**Last updated:** [July 17, 2026, 3:59pm UTC](https://community.developer.atlassian.com/t/font-content-security-policy-directive-with-forge-custom-ui/62872 "2026-07-17T15:59:02Z")

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I am developing a plugin by Forge ( Custom UI) I import the third library UI. I see the error belows: hasRelativeStackingContext.js:22 Refused to load the font 'data:font/ttf;base64,AA\*\*\*\*\*\*\*\*\*\*\*\*\* because it violates…

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## [Any plans for Commercial Cloud → Government Cloud / Isolated Cloud migration? What happens to Forge app data (Storage, issue properties, custom fields)?](https://community.developer.atlassian.com/t/any-plans-for-commercial-cloud-government-cloud-isolated-cloud-migration-what-happens-to-forge-app-data-storage-issue-properties-custom-fields/101809)

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**Author:** [@DanielChodkowski](https://community.developer.atlassian.com/u/DanielChodkowski)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 11:35am UTC](https://community.developer.atlassian.com/t/any-plans-for-commercial-cloud-government-cloud-isolated-cloud-migration-what-happens-to-forge-app-data-storage-issue-properties-custom-fields/101809 "2026-07-17T11:35:41Z")

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Hi all, Docs for AGC/Isolated Cloud only cover Data Center → Cloud migration. Is a Commercial Cloud → AGC/Isolated Cloud path planned? If it ever ships, a key problem: Forge installations of the same app get a differen…

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## [Jira 12 EAP Release Notes](https://community.developer.atlassian.com/t/jira-12-eap-release-notes/101772)

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**Author:** [@matthias](https://community.developer.atlassian.com/u/matthias)\
**Replies:** 0\
**Last updated:** [July 15, 2026, 1:57pm UTC](https://community.developer.atlassian.com/t/jira-12-eap-release-notes/101772 "2026-07-15T13:57:08Z")

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Hey dev community, it seems that the first EAP of Jira 12 is released now. However, I don’t see any release notes mentioned here to what it contains and what’s planned for the next releases. Ideally, I’d expect a page l…

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## [ConvoAiHomeThreadsInput must define one or more fields](https://community.developer.atlassian.com/t/convoaihomethreadsinput-must-define-one-or-more-fields/101769)

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**Author:** [@DavidJackson](https://community.developer.atlassian.com/u/DavidJackson)\
**Replies:** 0\
**Last updated:** [July 15, 2026, 7:49am UTC](https://community.developer.atlassian.com/t/convoaihomethreadsinput-must-define-one-or-more-fields/101769 "2026-07-15T07:49:03Z")

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Is there a specific reason why I am getting this message when using Introspection?

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## [Is your app ready for read-only mode? What Jira Data Center vendors should know](https://community.developer.atlassian.com/t/is-your-app-ready-for-read-only-mode-what-jira-data-center-vendors-should-know/101750)

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**Author:** [@AbhishekDesai](https://community.developer.atlassian.com/u/AbhishekDesai)\
**Replies:** 0\
**Last updated:** [July 14, 2026, 9:02am UTC](https://community.developer.atlassian.com/t/is-your-app-ready-for-read-only-mode-what-jira-data-center-vendors-should-know/101750 "2026-07-14T09:02:47Z")

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Is your app ready for read-only mode? What Jira Data Center vendors should know Jira Data Center now has a native read-only mode — and third-party apps aren’t automatically compatible with it. Here’s what that means for …

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