# Jira Development

**URL:** https://community.developer.atlassian.com/c/jira/5.md?page=1

[Latest](https://community.developer.atlassian.com/latest.md) · [Categories](https://community.developer.atlassian.com/categories.md) · [Tags](https://community.developer.atlassian.com/tags.md)

**Page:** 2

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## [Manage Webhooks through Service Account](https://community.developer.atlassian.com/t/manage-webhooks-through-service-account/98284)

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**Author:** [@Manon](https://community.developer.atlassian.com/u/Manon)\
**Replies:** 5\
**Last updated:** [July 10, 2026, 7:03pm UTC](https://community.developer.atlassian.com/t/manage-webhooks-through-service-account/98284 "2026-07-10T19:03:33Z")

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Hello! I want to manage webhooks through Jira Cloud API (create, delete and refresh it). I have an external application to which I want Jira to send updates when tickets are updated. This app is not a Forge app nor a C…

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## [Query regarding Rate limiting](https://community.developer.atlassian.com/t/query-regarding-rate-limiting/96475)

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**Author:** [@AbhishekChauhan](https://community.developer.atlassian.com/u/AbhishekChauhan)\
**Replies:** 1\
**Last updated:** [July 10, 2026, 3:47pm UTC](https://community.developer.atlassian.com/t/query-regarding-rate-limiting/96475 "2026-07-10T15:47:41Z")

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Regarding the new rate limiting Jira is planning to impose, https://developer.atlassian.com/cloud/jira/platform/rate-limiting/ . I have following queries. What is the request-per-second quota for API calls under each …

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## [Anyone else experiencing issues searching/selecting "Team" and "Assignee" in Jira Cloud?](https://community.developer.atlassian.com/t/anyone-else-experiencing-issues-searching-selecting-team-and-assignee-in-jira-cloud/101627)

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**Author:** [@Thanhbosua](https://community.developer.atlassian.com/u/Thanhbosua)\
**Replies:** 5\
**Last updated:** [July 10, 2026, 1:10pm UTC](https://community.developer.atlassian.com/t/anyone-else-experiencing-issues-searching-selecting-team-and-assignee-in-jira-cloud/101627 "2026-07-10T13:10:28Z")

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Hello community, We are experiencing a sudden and critical issue with field selections across our Jira Cloud instances and wanted to check if others are facing the same behavior today.

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## [Are Jira user properties automatically removed when a user is deactivated? (Jira Cloud)](https://community.developer.atlassian.com/t/are-jira-user-properties-automatically-removed-when-a-user-is-deactivated-jira-cloud/101650)

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**Author:** [@DanyloKobzar](https://community.developer.atlassian.com/u/DanyloKobzar)\
**Replies:** 0\
**Last updated:** [July 7, 2026, 10:48am UTC](https://community.developer.atlassian.com/t/are-jira-user-properties-automatically-removed-when-a-user-is-deactivated-jira-cloud/101650 "2026-07-07T10:48:13Z")

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Hi everyone, We’re developing a Jira Cloud app (Connect/Forge) and we’re seeing unexpected behavior with user properties that we’d like to clarify. Our setup: When a user logs into our app for the first time, we set …

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## [Improper Error Handling - Full Stack Trace Disclosure](https://community.developer.atlassian.com/t/improper-error-handling-full-stack-trace-disclosure/101598)

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**Author:** [@AnuragVipinVaidya](https://community.developer.atlassian.com/u/AnuragVipinVaidya)\
**Replies:** 0\
**Last updated:** [July 3, 2026, 7:17am UTC](https://community.developer.atlassian.com/t/improper-error-handling-full-stack-trace-disclosure/101598 "2026-07-03T07:17:59Z")

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How we can resolve this issue or any workaround is there ?

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## [Adding project roles to a security scheme via API](https://community.developer.atlassian.com/t/adding-project-roles-to-a-security-scheme-via-api/78167)

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**Author:** [@MichelNeeser](https://community.developer.atlassian.com/u/MichelNeeser)\
**Replies:** 5\
**Last updated:** [July 2, 2026, 8:42pm UTC](https://community.developer.atlassian.com/t/adding-project-roles-to-a-security-scheme-via-api/78167 "2026-07-02T20:42:30Z")

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Hi community! We are trying to add a project role to an issue security scheme by using the endpoint “Add issue security level members” of the API, as documented here. My assumption was that it should be possible to add…

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## [Major release updates for Data Center](https://community.developer.atlassian.com/t/major-release-updates-for-data-center/100156)

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**Author:** [@AnnaScisowska](https://community.developer.atlassian.com/u/AnnaScisowska)\
**Replies:** 12\
**Last updated:** [July 1, 2026, 6:47am UTC](https://community.developer.atlassian.com/t/major-release-updates-for-data-center/100156 "2026-07-01T06:47:48Z")

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Hi Community :waving\_hand: , We’re sharing a concise one‑pager (five-pager :wink:) that pulls together the planned major release updates for Data Center. It’s your primary reference for key themes, likely areas of impac…

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## [Inconsistency between the response and the schema definition](https://community.developer.atlassian.com/t/inconsistency-between-the-response-and-the-schema-definition/89818)

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**Author:** [@PeterJoseph](https://community.developer.atlassian.com/u/PeterJoseph)\
**Replies:** 11\
**Last updated:** [June 30, 2026, 8:12am UTC](https://community.developer.atlassian.com/t/inconsistency-between-the-response-and-the-schema-definition/89818 "2026-06-30T08:12:00Z")

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Hello there, I am currently using Jira REST API endpoints to query various information from the Jira Cloud, such as retrieving a list of issues through issue search, obtaining issue details by ID, and extracting comment…

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## [Jira Cloud to Jira Cloud instances](https://community.developer.atlassian.com/t/jira-cloud-to-jira-cloud-instances/101494)

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**Author:** [@CroftsChristopher](https://community.developer.atlassian.com/u/CroftsChristopher)\
**Replies:** 0\
**Last updated:** [June 26, 2026, 4:43pm UTC](https://community.developer.atlassian.com/t/jira-cloud-to-jira-cloud-instances/101494 "2026-06-26T16:43:19Z")

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I’m curious if anyone has successfully linked two separate Jira Cloud instances? My end goal is having an Epic on instance A and tickets under instance B linked to it. I found an article describing “Application Links” bu…

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## [How to retrieve Date Wise Worklog Detail using the Jira Cloud API or Jira Service Desk API](https://community.developer.atlassian.com/t/how-to-retrieve-date-wise-worklog-detail-using-the-jira-cloud-api-or-jira-service-desk-api/101485)

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**Author:** [@HareshPrajapati](https://community.developer.atlassian.com/u/HareshPrajapati)\
**Replies:** 0\
**Last updated:** [June 26, 2026, 7:05am UTC](https://community.developer.atlassian.com/t/how-to-retrieve-date-wise-worklog-detail-using-the-jira-cloud-api-or-jira-service-desk-api/101485 "2026-06-26T07:05:01Z")

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URL : https://wmsspltechnical.atlassian.net/rest/api/3/search/jql REq JSON : { “jql”: “worklogDate \> ‘2025-06-20’”, “fields”: \[ “project”, “summary”, “description”, “timespent”, “worklog”, “assignee”, “reporter”, “st…

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## [Not able to retrieve all worklogs using the code below (Jira Product Discovery )](https://community.developer.atlassian.com/t/not-able-to-retrieve-all-worklogs-using-the-code-below-jira-product-discovery/101484)

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**Author:** [@HareshPrajapati](https://community.developer.atlassian.com/u/HareshPrajapati)\
**Replies:** 0\
**Last updated:** [June 26, 2026, 7:01am UTC](https://community.developer.atlassian.com/t/not-able-to-retrieve-all-worklogs-using-the-code-below-jira-product-discovery/101484 "2026-06-26T07:01:24Z")

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URL : https://wmsspltechnical.atlassian.net/rest/api/3/search/jql REq JSON : { “jql”: “worklogDate \> ‘2025-06-20’”, “fields”: \[ “project”, “summary”, “description”, “timespent”, “worklog”, “assignee”, “reporter”, “st…

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## [Navigation to Forge jira:adminPage - now that upm is gone from canary instances](https://community.developer.atlassian.com/t/navigation-to-forge-jira-adminpage-now-that-upm-is-gone-from-canary-instances/101321)

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**Author:** [@Shu](https://community.developer.atlassian.com/u/Shu)\
**Replies:** 9\
**Last updated:** [June 24, 2026, 2:10pm UTC](https://community.developer.atlassian.com/t/navigation-to-forge-jira-adminpage-now-that-upm-is-gone-from-canary-instances/101321 "2026-06-24T14:10:28Z")

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Hi Team, Overnight (Jun 17, 2026) one of my instances that is enrolled in developer canary program now have “Marketplace apps” under Jira Admin Settings redirected to admin.atlassian.com directly instead of requiring th…

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## [Jira 11 Rich Filter Custom Searchrer Not showing anymore in statistic type dropdown](https://community.developer.atlassian.com/t/jira-11-rich-filter-custom-searchrer-not-showing-anymore-in-statistic-type-dropdown/101389)

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**Author:** [@IbrahimItani](https://community.developer.atlassian.com/u/IbrahimItani)\
**Replies:** 0\
**Last updated:** [June 22, 2026, 12:36pm UTC](https://community.developer.atlassian.com/t/jira-11-rich-filter-custom-searchrer-not-showing-anymore-in-statistic-type-dropdown/101389 "2026-06-22T12:36:10Z")

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Hello, After Jira 11 upgrade, our custom fields having custom searchers are no longer showing in the Statistic Type dropdown in rich filter gadget. Do you have any idea what the root cause might be? Updated on the top…

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## [Objectconnectedtickets only gets me the unresolved tickets](https://community.developer.atlassian.com/t/objectconnectedtickets-only-gets-me-the-unresolved-tickets/74637)

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**Author:** [@MaraAlarioOltra](https://community.developer.atlassian.com/u/MaraAlarioOltra)\
**Replies:** 1\
**Last updated:** [June 17, 2026, 8:12am UTC](https://community.developer.atlassian.com/t/objectconnectedtickets-only-gets-me-the-unresolved-tickets/74637 "2026-06-17T08:12:13Z")

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Hello, I’m doing a script to update assets objects and I need to get the tickets related to the objects (having an assets customfield with the value of object) I am using the objectconnectedtickets endpoint (docu: http…

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## [Bulk Edit endpoint to handle multiple values for multiple issues](https://community.developer.atlassian.com/t/bulk-edit-endpoint-to-handle-multiple-values-for-multiple-issues/101264)

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**Author:** [@AndresAvilan](https://community.developer.atlassian.com/u/AndresAvilan)\
**Replies:** 0\
**Last updated:** [June 15, 2026, 7:09pm UTC](https://community.developer.atlassian.com/t/bulk-edit-endpoint-to-handle-multiple-values-for-multiple-issues/101264 "2026-06-15T19:09:24Z")

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Problem: Bulk edit endpoint doesn’t allow to modify multiple issues with different fields and values as it was on Data Center and Server. Endoint: POST /rest/api/3/bulk/issues/fields Request: Modify the bulk edit endpo…

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## [Filtering version webhooks](https://community.developer.atlassian.com/t/filtering-version-webhooks/61900)

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**Author:** [@matthias](https://community.developer.atlassian.com/u/matthias)\
**Replies:** 3\
**Last updated:** [June 15, 2026, 6:39am UTC](https://community.developer.atlassian.com/t/filtering-version-webhooks/61900 "2026-06-15T06:39:58Z")

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We have a Jira app which consumes all the various version webhooks (jira:version\_created, jira:version\_updated, etc.). When we register for that event we get these webhooks for all versions/releases created in a Jira ins…

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## [Jira security dashboard - vulns status not updating](https://community.developer.atlassian.com/t/jira-security-dashboard-vulns-status-not-updating/92409)

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**Author:** [@RoyHillel](https://community.developer.atlassian.com/u/RoyHillel)\
**Replies:** 2\
**Last updated:** [June 10, 2026, 12:44am UTC](https://community.developer.atlassian.com/t/jira-security-dashboard-vulns-status-not-updating/92409 "2026-06-10T00:44:41Z")

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In Jira security dashboard using Mend security provided - Mend sync process looks perfect, all vulnerabilities are accepted by Jira, but still the dashboard shows wrong statuses on vulnerabilities. I see it also happened…

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## [Contact Atlassian to check if add-on has reached rate limit](https://community.developer.atlassian.com/t/contact-atlassian-to-check-if-add-on-has-reached-rate-limit/101068)

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**Author:** [@NielAmarAFlores](https://community.developer.atlassian.com/u/NielAmarAFlores)\
**Replies:** 1\
**Last updated:** [June 4, 2026, 1:18pm UTC](https://community.developer.atlassian.com/t/contact-atlassian-to-check-if-add-on-has-reached-rate-limit/101068 "2026-06-04T13:18:32Z")

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We recently faced issues in our production instance of our app and a lot of operations where queued, we think that the rate-limit was reached and the application was waiting for the reply to our calls to Jira REST API. W…

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## [In-house plugin issues compatible with jira 10.3.21](https://community.developer.atlassian.com/t/in-house-plugin-issues-compatible-with-jira-10-3-21/101062)

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**Author:** [@RoozbehMa](https://community.developer.atlassian.com/u/RoozbehMa)\
**Replies:** 0\
**Last updated:** [June 3, 2026, 4:24pm UTC](https://community.developer.atlassian.com/t/in-house-plugin-issues-compatible-with-jira-10-3-21/101062 "2026-06-03T16:24:45Z")

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Our existing plugin is running on JIRA 9.12.30 without any problem. Recently, our jira upgraded to 10.3.21. So we need to upgrade the plugin to be compatible with jira 10.3.21. However , we ran into different build and …

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## [Do I have to implement Personal Data Reporting in my OAuth2 app?](https://community.developer.atlassian.com/t/do-i-have-to-implement-personal-data-reporting-in-my-oauth2-app/54402)

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**Author:** [@Dineshkumar](https://community.developer.atlassian.com/u/Dineshkumar)\
**Replies:** 14\
**Last updated:** [June 2, 2026, 5:22am UTC](https://community.developer.atlassian.com/t/do-i-have-to-implement-personal-data-reporting-in-my-oauth2-app/54402 "2026-06-02T05:22:31Z")

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I’m working on a OAuth2 (3LO) app for jira. We don’t save any user data except ther accountId of the user along with refresh token & access token. In my console the below is said under “Distribution =\> Personal data dec…

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## [How to detect if a Jira instance is Cloud or Data Center(On Prem) given only the base URL (no credentials)](https://community.developer.atlassian.com/t/how-to-detect-if-a-jira-instance-is-cloud-or-data-center-on-prem-given-only-the-base-url-no-credentials/94682)

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**Author:** [@AnubhavAgrawal](https://community.developer.atlassian.com/u/AnubhavAgrawal)\
**Replies:** 7\
**Last updated:** [May 30, 2026, 5:17pm UTC](https://community.developer.atlassian.com/t/how-to-detect-if-a-jira-instance-is-cloud-or-data-center-on-prem-given-only-the-base-url-no-credentials/94682 "2026-05-30T17:17:16Z")

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We’re building an integration where customers provide only their Jira base URL. At this stage, we do not collect any credentials. Our goal is to determine: Whether the instance is Jira Cloud or not. If not Cloud, …

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## [Getting license work in Forge](https://community.developer.atlassian.com/t/getting-license-work-in-forge/98840)

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**Author:** [@matti.kiviharju](https://community.developer.atlassian.com/u/matti.kiviharju)\
**Replies:** 1\
**Last updated:** [May 29, 2026, 8:01pm UTC](https://community.developer.atlassian.com/t/getting-license-work-in-forge/98840 "2026-05-29T20:01:58Z")

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Here is front-end code to get license to work: useEffect(() =\> { const fetchContext = async () =\> { try { const ctx = context || await view.getContext(); // In development environments, licens…

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## ["Get users from group" no longer shows email addresses for "app" users (Atlassian Service Accounts)](https://community.developer.atlassian.com/t/get-users-from-group-no-longer-shows-email-addresses-for-app-users-atlassian-service-accounts/100983)

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**Author:** [@DarrylLee1](https://community.developer.atlassian.com/u/DarrylLee1)\
**Replies:** 1\
**Last updated:** [May 29, 2026, 12:43am UTC](https://community.developer.atlassian.com/t/get-users-from-group-no-longer-shows-email-addresses-for-app-users-atlassian-service-accounts/100983 "2026-05-29T00:43:12Z")

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Previously, the Get users from group API (ex: YOURSITE.atlassian.net/rest/api/latest/group/member?groupId=YOURGROUPID) would return an emailAddress for Atlassian’s new(ish) Service Accounts. Recently, this has changed. …

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## [On local Jira 11.0.1 & 11.1.0, the Activity Streams plugin doesn't work due to it cannot resolve http client 5 in osgi](https://community.developer.atlassian.com/t/on-local-jira-11-0-1-11-1-0-the-activity-streams-plugin-doesnt-work-due-to-it-cannot-resolve-http-client-5-in-osgi/95688)

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**Author:** [@SeriousDen](https://community.developer.atlassian.com/u/SeriousDen)\
**Replies:** 3\
**Last updated:** [May 23, 2026, 3:35am UTC](https://community.developer.atlassian.com/t/on-local-jira-11-0-1-11-1-0-the-activity-streams-plugin-doesnt-work-due-to-it-cannot-resolve-http-client-5-in-osgi/95688 "2026-05-23T03:35:36Z")

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Does anybody encounter any issues with built-in Streams plugin (Activity stream) in recent Jira releases 11.0.1 & 11.1.0? I’ve faced the issue of the Streams Plugin cannot resolve htttpClient 5. I clearly can see that it…

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## [Key value store and forge variable list difference](https://community.developer.atlassian.com/t/key-value-store-and-forge-variable-list-difference/100818)

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**Author:** [@MatysCHAMPEYROL](https://community.developer.atlassian.com/u/MatysCHAMPEYROL)\
**Replies:** 2\
**Last updated:** [May 21, 2026, 6:25am UTC](https://community.developer.atlassian.com/t/key-value-store-and-forge-variable-list-difference/100818 "2026-05-21T06:25:18Z")

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Hello, I m trying to learn the good way to develop in forge and I discovered what I see as 2 ways to store env variables : Key value store and forge variable list. KVS is available in the developer console and forge va…

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## [Teams API with Service Account](https://community.developer.atlassian.com/t/teams-api-with-service-account/100076)

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**Author:** [@BrentODell](https://community.developer.atlassian.com/u/BrentODell)\
**Replies:** 2\
**Last updated:** [May 15, 2026, 2:46pm UTC](https://community.developer.atlassian.com/t/teams-api-with-service-account/100076 "2026-05-15T14:46:09Z")

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I am attempting to utilize the newer Teams Rest API I am able to interact with this API via my personal token, but I want to utilize Service Accounts as I am building a simple application around this. Has anyone had…

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## [How to reduce remaining estimate?](https://community.developer.atlassian.com/t/how-to-reduce-remaining-estimate/100701)

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**Author:** [@matti.kiviharju](https://community.developer.atlassian.com/u/matti.kiviharju)\
**Replies:** 2\
**Last updated:** [May 15, 2026, 11:16am UTC](https://community.developer.atlassian.com/t/how-to-reduce-remaining-estimate/100701 "2026-05-15T11:16:48Z")

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const saferSeconds = Math.max(1, Math.round(Number(timeSpentSeconds))); // Jira duration string, e.g. "30m", "1h 15m" const reduceBy = saferSeconds; const url = route\`/rest/api/3/issue/${issueKey}/worklog?adjustEstimat…

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## [How to Add Threaded Comments in Jira Cloud Using REST API](https://community.developer.atlassian.com/t/how-to-add-threaded-comments-in-jira-cloud-using-rest-api/92545)

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**Author:** [@Nagaraja](https://community.developer.atlassian.com/u/Nagaraja)\
**Replies:** 3\
**Last updated:** [May 13, 2026, 5:35pm UTC](https://community.developer.atlassian.com/t/how-to-add-threaded-comments-in-jira-cloud-using-rest-api/92545 "2026-05-13T17:35:31Z")

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I’m working on a Jira Cloud app and need to programmatically add threaded comments (i.e., replies to existing comments) using the Jira Cloud REST API. I’ve gone through the Jira Cloud REST API documentation, but I could…

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## [OAuth consent failures with no specific error: Is it a platform issue?](https://community.developer.atlassian.com/t/oauth-consent-failures-with-no-specific-error-is-it-a-platform-issue/100687)

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**Author:** [@LiaTran](https://community.developer.atlassian.com/u/LiaTran)\
**Replies:** 0\
**Last updated:** [May 13, 2026, 4:34am UTC](https://community.developer.atlassian.com/t/oauth-consent-failures-with-no-specific-error-is-it-a-platform-issue/100687 "2026-05-13T04:34:49Z")

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Hi every one, I have a question regarding OAuth apps. Over the past few days, I’ve frequently encountered cases where the consent process fails without any specific error message. However, it succeeds immediately when I…

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## [Is there a way to customize the email templates for Jira Cloud?](https://community.developer.atlassian.com/t/is-there-a-way-to-customize-the-email-templates-for-jira-cloud/100357)

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**Author:** [@LucasTheisen](https://community.developer.atlassian.com/u/LucasTheisen)\
**Replies:** 2\
**Last updated:** [May 12, 2026, 5:11pm UTC](https://community.developer.atlassian.com/t/is-there-a-way-to-customize-the-email-templates-for-jira-cloud/100357 "2026-05-12T17:11:13Z")

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In datacenter you can modify the email-batch velocity templates. But there does not appear to be a cloud equivalent. We are aware of the configuration for modifying the email templates for JSM customer notifications (Sp…

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