Hi, one of our customer tries to install our addon through marketplace. But, he got 401 error message. Whereas it was working fine for others.
We have logs on when users install our app and the latest one was on 24th.
Here is the addon, https://marketplace.atlassian.com/apps/1219006/crystal-gantt?hosting=cloud&tab=overview!
Attached a image of what the user tried. Error-InstallingAddon|690x453