ACE does not auto deregister addon: Failed to register with host / Add-on not registered; no compatible hosts detected

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1

Hey Community,

So since Friday, myself and other members of our development team have been experiencing this error message: Failed to register with host <hostname> (200) {...} Add-on not registered; no compatible hosts detected

We all work on separate instances, and none of us changed anything on our credentials.json. It is also worth mentioning that we are distributed across the globe so I do not think that these are isolated incidents.

I have also checked the Atlassian Status Page and everything seems to be operational.

This has brought our entire cloud team to a standstill which is not good for business.

Has anyone else experienced this or know something about what might be going on?

Any assistance would be greatly appreciated.

Kind regards,

Dirk de Klerk
EPS Software Engineering

1 Like
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Hey @eps.dev.instance,

I was working with ACE late last week and didn’t run into this problem.

Are you still experiencing this issue?

3

Hi @rwhitbeck,

The issues seemed to be resolved.

I have no idea what it could have been?

Thanks for checking in though.

I will resolve this issue.

Kind regards,

Dirk de Klerk