Hi @CarolineW,
Looking at other posts, it seems there has been a change to not allow AO to be used directly in a Velocity template. Some comments include
- Jira 9.0 has a release candidate! - #64 by JonaIttermannDecadis
- Jira 9.0 has a release candidate! - #79 by AriesTriputranto
And it’s likely the workaround documented here explains what happened
these changes were made in order to limit potential template injection vulnerabilities
Regards,
James.