Hi there,
I am looking for a way to add a link to an external resource or form within the portal group view in Jira Service Management.
From what I understand, there isn’t a Forge module available for this functionality, correct?
Are there alternative approaches to achieve this? For instance, could a ‘dummy request type’ be used to redirect users to the external form?
Use case: We have certain tasks that need to be performed in third-party systems, but we want them to appear in the portal so that all tasks are centralized in one place.
Thanks in advance!
Cheers,
paul