Add-on SUPPORTED tag

Hi all,

In some add-ons are tagged with ‘SUPPORTED’ such as, while other add-ons are tagged with ‘UNSUPPORTED’ such as

What requirements and process need to be fulfilled for an add-on to get the ‘SUPPORTED’ tag?

Hi @Brian,

Whenever an add-on version is created, the vendor can specify whether they support it or nor, thus “SUPPORTED”, “UNSUPPORTED”. So this means that it will be supported by the vendor and not by Altassian, unless the add-on is created by Atlassian. For “Paid by Atlassian” add-on versions, they are automatically tagged as “SUPPORTED” by default.


Anne Calantog