I recently changed my app from free to paid via Atlassian model.
A customer is getting a notification that they would be updating to a paid version, as expected:
My question is what they should expect after clicking the “Paid Update” button:
- Will they be able to start the 30 days evaluation even though they already tried the free version?
- Will they be able to see the pricing before approving the upgrade and getting charged?
- If they uninstall the app and install again - will they be able to enter the 30 days free evaluation again?
- Do I, as a developer, have a way to simulate and test out this flow to learn better about the experience of my customers?
Thank you for your help!