We’re seeing this same behavior in some cases (not all though) as @RaimisJ.
Late to the party I know (holidays etc).
We’ve had an influx of these in the past couple of months. So far for us the issue has been:
- Corporate firewalls
- Content filtering extensions
- objects/methods on AP missing (ie AP.context ).
- Other (we suspect #1 but they’re able to access the page directly which then causes other issues).
What’s bothersome about #1 and #2 is that it recently started. It’s not until you start looking at HAR files that we’re able to see things(which btw - is really difficult for us to get for the customers that just uninstall us - it sure would be nice if the error messaging was updated perhaps?).
The #1 is really difficult as well since for large companies - any changes to the firewall has to go through approvals.
We had one case where the end user had to allow list the atlassian.net domain (not ours) to get things working for #2. (I suspect that #1 is related to this).