App Properties API - 403 Forbidden

Confluence Development Confluence Cloud
1

We have a customer who is receiving 403 (Forbidden) responses on GETs and PUTs to the app properties API.

https://developer.atlassian.com/cloud/confluence/app-properties-api/

Our feature which triggers these calls is inside an admin page so the user is 1) logged in and 2) an admin. I don’t think being admin really makes a difference though as this API is not restricted.

Our calls to the API are using AP.request from the front end. Only a single customer reporting this issue, can’t reproduce anywhere else.

There is no 403 response documented for this API. Anyone got any ideas?

2

Hi @TonyGoughAdaptavist ,

Given the problem only occurs for one customer, I think you might need to raise a support request.

Regards,
Dugald

3

Thanks @dmorrow that would have been a good next step - fortunately the customer managed to track this down today to a problem on their network and it’s now resolved :tada:

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