Approval for 3LO App

I raised a ticket to get approval for a 3LO App that is needed to be able to launch an internal tool at my place of work. It has been almost 4 weeks and there has not been a response yet.

How long does it usually take to get approval?

Thank you.

See How long does it take to get 3LO approval?


Hi there,

First off, we’re very sorry for the delays in processing 3LO app approvals. I’m happy to say that we’ve now cleaned up the backlog and are committed to stay on top of new incoming 3LO requests.

In addition to that, we’ve simplified the submission requirements. Now, to process 3LO requests, we’ll require:

  • A link to your privacy policy hosted on your own domain
  • Your account ID

For new 3LO submissions, the privacy policy and account ID will now be mandatory fields.

I’m going to close this thread for the time being. My team and I are looking forward to assisting you with new 3LO tickets in a timely manner.


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