Approved 3LO App but can't set App to Public! Help!

After almost 2 months of waiting to get approval for public distribution we finally received one late last month; thank you!

But now we have a different problem. The “Make Public” setting on the app is now enabled on the app but when I click to save the changes just reverts back to being not public. So public but not really? Has anyone successfully set their apps to be public after receiving approval, I hope getting this addressed does’nt take another 2 months!