Apps cannot access this REST resource

Jira Development Jira Cloud
#1

Hello I am quite new to jira and needed some help with calling JIRA REST APIs. I was trying to develop application that makes calls to the JIRA cloud REST API as per the documentation provided here
https://developer.atlassian.com/cloud/jira/platform/rest/#api/2/

I encountered that with some of the API calls it was mentioned that “Apps cannot access this REST resource” . Can anyone tell me what this exactly means. Is there anyway of accessing these REST resources that apparently seem to be inaccessible. Thanks in advance

1 Like
#2

Hi, @manosree.

In this context

Apps cannot access this REST resource

App means Atlassian Connect app (formerly referred to as add-ons). REST endpoints that are marked with this cannot be accessed via an Atlassian Connect app (the ones you install via Universal Plugin Manager).

Is there anyway of accessing these REST resources that apparently seem to be inaccessible

Yes, these resources can be accessed if you are to interact with Jira cloud directly i.e. via scripts, bots, and/or a standalone app you created.

Hope this helps.
Ian

1 Like
#3

Thanks for the clarification @iragudo . That was helpful

#4

@iragudo The discussion thread regarding “Apps cannot access this REST resource” is no longer valid as the documentation seem to have been updated

From what I understand, Connect Apps should be able to use the REST APIs using JWT , whereas other integrations can use the 3LO authentication scheme.

Ref - https://developer.atlassian.com/cloud/jira/platform/rest/v3/#authentication

#5

Hi @ajay - I still see “Apps cannot access this REST resource.” There are 39 endpoints on https://developer.atlassian.com/cloud/jira/platform/rest/v3/ that have this … How can it be accessed? Thank you.