Hello community!
I am currently working on a Forge app that automatically assigns new issues to specific users. While I can assign issues to users manually within Jira Service Managment, this does not work when using the REST API (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-assignee-put)
The response I get is
{
errorMessages: [ 'You do not have permission to assign issues.' ],
errors: {}
}
which is kinda weird as assigning issues manually works just fine.
According to the documentation, Browse Projects and Assign Issues need to be configured for the project, and I think I have done that correctly. I have also checked the permissions using the API as well (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-permissions/#api-rest-api-3-mypermissions-get) with the following result:
{
permissions: {
BROWSE_PROJECTS: {
id: '10',
key: 'BROWSE_PROJECTS',
name: 'Browse Projects',
type: 'PROJECT',
description: 'Ability to browse projects and the issues within them.',
havePermission: true
},
ASSIGN_ISSUES: {
id: '13',
key: 'ASSIGN_ISSUES',
name: 'Assign Issues',
type: 'PROJECT',
description: 'Ability to assign issues to other people.',
havePermission: true
}
}
}
Here is the code I’m using in my app to try to assign issues:
public async assignRequestToAgent(issueId: number, userId: string): Promise<void> {
let body: string = `{
"accountId": "${userId}"
}`;
const response = await API.asApp().requestJira(route`/rest/api/3/issue/${issueId}/assignee`, {
method: "PUT",
headers: {
"Accept": "application/json",
"Content-Type": "application/json"
},
body: body
});
console.log(`Response: ${response.status} ${response.statusText}`);
console.log(await response.json());
}
Can someone please point me in the right direction on how to solve this?
Thanks!