I don’t yet know if this is a legitimate gripe, or if what I’m seeing is expected and normal.
Having recently installed New Relic for our Jira Cloud add-on, Risk Register, I’m learning where the performance bottlenecks are. One that stands out is this: calls to
auth.atlassian.io are relatively slow: ~800ms on average over the last 12 hours.
You’ll recall that
auth.atlassian.io is the authorization server involved in OAuth 2.0 bearer tokens for apps.
In my view, the OAuth 2.0 JWT Bearer token authorization grant flow needs to be lightning fast, since it forms part of the infrastructure for add-ons across the board.
auth.atlassian.io is not listed on Atlassian’s Statuspage, and I think it should be because it’s an important piece of the add-on platform.
You could help by:
- letting me know if you’ve seen similar performance from calls to
auth.atlassian.ioin your add-ons; and
- commenting on the performance itself: acceptable? or something that needs to be addressed.