Can I get the id of the user when they tag / mention some user in a comment

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#1

I am working on getting info about the issues where a user is tagged in a comment. Specifically I would like to know the tagged user and also the one who tagged him/her. Thanks in advance

#2

AFAIK, you can’t use native JQL to search for @mentions. I’ve been trying it myself, with JQL filters on webhooks, but to no avail.

There are a couple of other methods to consider:

  • subscribe to comment_created and comment_updated webhook events – in which case, your receiving app could regex out the mentions from the body element. Mentioned users look like this:[~neil] was here. [~manosree] was there.

  • Use a Marketplace app that offers some querying/filtering/JQL super-powers

/cc @daniel or @pvandevoorde – thoughts?

#3

hi @manosree @nmansilla , you found solution for this requirement if yes means could you please share.
Thanks in advance.