Can not requestJira Issue asApp anymore

Since for a few hours now we are facing issues retrieving Issues as App.

const response = await api.asApp().requestJira(route`/rest/api/3/issue/${issueId}`, {
	headers: {
		Accept: 'application/json'

results in an error …

  errorMessages: [ 'Issue does not exist or you do not have permission to see it.' ],
  errors: {}

We did not change the needed permissions:

    - 'write:jira-work'
    - 'read:jira-work'
    - ...

We already tried to remove all permissions, deployed and readded them.
Uninstalled the app and reinstalled it.

Everything else but Issues seems to be fine. Like storage or user related API-Calls.

Is someone facing the same issues?
Help please.


Hi @FredericEickriede,

Is this a live app that used to work, or you’re still implementing it?
The reason I ask is that I’m trying to understand if this is a recent regression issue…


Hi @GabrielDias,

there is a live app, but we did not deploy the current (broken) state.
And our development is heavily effected by this issue.