Can you add a comment via API from another user?

[nmansilla]

@dave3 yes, via user impersonation (User impersonation for Connect apps).

But to be more prescriptive, here’s a post from last year with an example of how to do it:

Raise Comment On Behalf of Customer via API

Hello @alexsopinka, Yes you can, be sure that your app has ACT_AS_USER scope and the user you are impersonating has the necessary permission to comment on the ticket (or else you get a 403). I wrote a sample app using Atlassian Connect for Express and here’s the snippet to give you an idea. app.get('/postOnBehalfOf', addon.authenticate(), function(req, res) { // var httpClient = addon.httpClient(req); // app generated user to post the comment var httpClient = addon.httpClient(req)…