Hi there,
is it possible to check if a customer is allowed to see a JSM request? And if so, which issue fields are able to be seen?
I want to call the API as customer or as Jira user with a given issue key.
Cheers paul
Hi there,
is it possible to check if a customer is allowed to see a JSM request? And if so, which issue fields are able to be seen?
I want to call the API as customer or as Jira user with a given issue key.
Cheers paul
The Jira platform REST APIs will reflect what users can see who have a full login, ie mostly for agents. If you want the APIs that reflect customer permissions, you would access the JSM-specific APIs and look at the request
resource. If using OAuth 2.0 or the asUser
authentication in the app frameworks, they your client will only see what that user can see.
https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/