Check if customer is permitted to portal view of an issue?

Hi there,

is it possible to check if a customer is allowed to see a JSM request? And if so, which issue fields are able to be seen?

I want to call the API as customer or as Jira user with a given issue key.

Cheers paul


The Jira platform REST APIs will reflect what users can see who have a full login, ie mostly for agents. If you want the APIs that reflect customer permissions, you would access the JSM-specific APIs and look at the request resource. If using OAuth 2.0 or the asUser authentication in the app frameworks, they your client will only see what that user can see.