# Cloud App Pricing Calculator - error for annual licenses **URL:** \ **Category:** General Discussion\ **Created:** [March 15, 2023, 4:29pm UTC](https://community.developer.atlassian.com/t/cloud-app-pricing-calculator-error-for-annual-licenses/67432 "2023-03-15T16:29:31Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Chris\_at\_DigitalRose](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/chris_at_digitalrose/32/41070_2.png) [@Chris\_at\_DigitalRose](https://community.developer.atlassian.com/u/Chris_at_DigitalRose)\ **Post date:** [March 15, 2023, 4:29pm UTC](https://community.developer.atlassian.com/t/cloud-app-pricing-calculator-error-for-annual-licenses/67432/1 "2023-03-15T16:29:31Z")
Hi, one of our customers reported what appears to be a bug in the marketplace cloud pricing calculator for annual. In that it shows the app cost for the maximum users, not the actual users. 26 Users - Monthly is $20.80 ![image](https://global.discourse-cdn.com/atlassiandeveloper/original/3X/0/8/08ccf044848988538aa5d937d87c002600ef88ef.png) 26 Users - Annual is $400 (appears to be calculating based on top of tier) ![image](https://global.discourse-cdn.com/atlassiandeveloper/original/3X/2/4/2480fda8d76bd46517cee5d080ac0f3c3c26bf20.png) Reproduced in more than one app. Is this a bug, or is Atlassian now charging tiered rates instead of per user for annual renewals? Thanks Chris ---
**Author:** ![yvesriel](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/yvesriel/32/310_2.png) [@yvesriel](https://community.developer.atlassian.com/u/yvesriel)\ **Post date:** [March 15, 2023, 5:08pm UTC](https://community.developer.atlassian.com/t/cloud-app-pricing-calculator-error-for-annual-licenses/67432/2 "2023-03-15T17:08:16Z")
This is not a bug but how it actually works. Annual sales are for a range of users. In your case, it’s 26 to 50 users. The price for annual is then the prices for 50 users/month \* 10 month. It’s only advantageous for companies who are closer to the end of the range (50 users in that case). So it’s often better for some companies to keep paying monthly, if they are on the lower end of that range. ---
**Author:** ![Chris\_at\_DigitalRose](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/chris_at_digitalrose/32/41070_2.png) [@Chris\_at\_DigitalRose](https://community.developer.atlassian.com/u/Chris_at_DigitalRose)\ **Post date:** [March 15, 2023, 8:36pm UTC](https://community.developer.atlassian.com/t/cloud-app-pricing-calculator-error-for-annual-licenses/67432/3 "2023-03-15T20:36:21Z")
Thank you @yvesriel. Confirmed that the current licensing FAQ also repeats that that annual licenses are now done by tiers. [Atlassian Purchasing and Licensing FAQ | Atlassian](https://www.atlassian.com/licensing/purchase-licensing#licensing) Appreciate the help. Chris