Connect app cannot retrieve users

Our connect app requires access to the organisation user list ({baseurl}/rest/api/latest/user/search), however, for some reason that API is blocked for apps (“Apps cannot access this REST resource”).

We previously used app links to connect, however, it turns out that we can’t retrieve user emails and that integration type cannot apply to the email API.

Any idea how we can proceed and build on-top of Atlassian?

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Hi, I am with @m88m - I still see “Apps cannot access this REST resource.” There are 39 endpoints on that have this … How can it be accessed? Thank you.