We have a custom select field (a few actually) populated from our internal system and updated hourly too. Once of them has about 10000 options … I know in term of the UI and experience it may not be practical but those values need to be in there.
We created an issue from selecting an item in that dropdown with 10000 options from the Service Desk portal. but hte field itself is not populating that selected item. Why is that?
I’d understand that the 10000 items slows down the usage of that field - ie. typing in to filter or scrolling bother show a delay in results or selectiong. What options are there for us to cater for this and still keep that in tact?
Thank you in advance.