Email ID's of App User

We have an app published in Atlassian marketplace. I can see the active installations and downloads of our app in vendor account . I like to know the email ID of the users who dowloaded/installed the app.

From the documents, I came to know that there will be a “Reports” section in which the data will be available. But I don’t find any section…

Kindly help me to find the email ID of app users.

Thanks

What product is the app for? Is it a paid or a free app? If it’s a free app then the marketplace doesn’t have the data and you would have to collect it yourself in the app (with the appropriate privacy policies etc).

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Hi Daniel,

The app is published for Jira Servicedesk. It is a free app.

Thanks for the details.

Yeah in that case since you don’t have the Upm licensing api embeddded in these - there’s no data collected for you. :frowning:

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