# Failed installing app created with developer.atlassian.com to jira

**URL:** <https://community.developer.atlassian.com/t/failed-installing-app-created-with-developer-atlassian-com-to-jira/27186>\
**Category:** Jira Server\
**Tags:** atlassian-connect-dev, jira-cloud, atlassian-connect\
**Created:** [February 22, 2019, 7:56am UTC](https://community.developer.atlassian.com/t/failed-installing-app-created-with-developer-atlassian-com-to-jira/27186 "2019-02-22T07:56:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![liran](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@liran](https://community.developer.atlassian.com/u/liran)\
**Post date:** [February 22, 2019, 7:56am UTC](https://community.developer.atlassian.com/t/failed-installing-app-created-with-developer-atlassian-com-to-jira/27186/1 "2019-02-22T07:56:39Z")

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Hi,  
I’ve created an app on developer atlassian com and copied the “installation url”  
When pasting that to my jira instance (“Manager Apps” → “Upload App” after tagging  
“Enable development mode”) I’m getting the following error:

The app descriptor failed to validate against the schema\_ Please confirm this app is intended for use with JIRA and then contact the app vendor\_

- : object has missing required properties ([“authentication”])

I’ved looked at what installation url returns and indeed it is missing this section, but I don’t control the json that is returned there, I can only control the sub-json  
Here is what is returned from the installation url but redacted (connect\_atlassian\_io/addon/descriptor/\_\_\_\_/latest):

{  
\_links: - {  
self: “\_\_\_connect prod public\_atl-paas net addon definition GUID1”  
},  
id: “GUID1”,  
key: “GUID2”,  
name: “My app name - Cloud”,  
description: “This is the cloud app”,  
baseUrl: “\_\_\_my\_app url that returns\_valid\_app\_descriptor”,  
origin: “dac”,  
distributionStatus: “development”,  
vendorType: “thirdParty”,  
scopes: - [  
“read:jira-user”,  
“manage:jira-configuration”,  
“view:userprofile”  
],  
version: “3.13.0”,  
oauthClientId: “YYY”,  
principalId: “XXX”,  
oauthRedirectUrl: “…/oauth-callback”,  
avatarUrl: “…avatar-cdn.atlassian.com/…”,  
descriptor: - {  
key: “GUID2”,  
name: “My app name”,  
scopes: - [  
“read:jira-user”,  
“manage:jira-configuration”,  
“view:userprofile”  
],  
baseUrl: “…my\_app.url.that.returns.valid.app.descriptor”,  
metadata: - {  
redirecturl: “…/oauth-callback”  
},  
lifecycle: - {  
enabled: “/enabled”,  
disabled: “/disabled”,  
installed: “/installed”,  
uninstalled: “/uninstalled”  
},  
principal: - {  
id: “XXX”,  
avatarUrl: “…”,  
mentionName: “@…”  
},  
description: “This is the cloud app”  
}

}

What am I doing wrong?

BTW - If I install my app directly via the app descriptor in: “…my\_app.url.that.returns.valid.app.descriptor” then JIRA successfully installs my app, but it is not connected to the app created by [developer.atlassian.com](http://developer.atlassian.com) and even though I’m signing my request with the shared secret and I create succesfully JWT I get  
[‘You do not have the Jira Administrator permission required to get auditing records.’] when doing some REST API.

---

<div class="post-metadata">

**Author:** ![liran](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@liran](https://community.developer.atlassian.com/u/liran)\
**Post date:** [March 4, 2019, 12:30pm UTC](https://community.developer.atlassian.com/t/failed-installing-app-created-with-developer-atlassian-com-to-jira/27186/2 "2019-03-04T12:30:01Z")

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Does anyone know the difference between the regular connect app and the one that gets created at [developer.atlassian.com](http://developer.atlassian.com)?