Forge api for incoming email handler

Hi,

i’m trying to get an attachment in json format and populate the issue being created .
is forge have api for incoming mail handler? how can i achieve this?

thanks

Hi @AboubacarSambare ,
Thanks for reaching out. Could you please specify what is the desired behaviour of your app and what steps are needed to achieve that. It would be very helpful for full understanding of your problem.

Regards
Magdalena

1 Like

In Jira Cloud, is it not possible to have custom incoming email handler? The available choices all dictate that project key is in subject (or a new issue will be created), and the only possible action is to attach as comment (with or without quotes).

What if I want to parse some extra data from the email body and set them to a custom field? Is that only possible by using workflow to process the comment after the issue has been created?

Hi @MagdalenaRogulska ,
thank for your reply,
I want to created an app that fill the issue created from email Create issues and comments from email | Atlassian Support with some extra data attached as json file.

is forge have an api to create an custom incoming email handler?
thanks

Hi @AboubacarSambare ,
At the moment this is what Forge has to offer: https://developer.atlassian.com/platform/forge/events-reference/jira/
Email API is, for now, only accessible via Connect https://developer.atlassian.com/cloud/jira/platform/profile-visibility/#requesting-access-to-the-email-api

Regards
Magdalena

1 Like