When using a Forge app with drag and drop functionality, the feature works as expected in full-screen view but fails to trigger in the Jira issue panel popup/modal view. The popup appears to intercept drag events before they reach the Forge app iframe.
Steps to Reproduce:
- Open a Jira issue in full-screen view
- Drag and drop a link into the Forge app panel → Works correctly
- Open the same issue in popup/modal view
- Attempt to drag and drop a link → No drag events are received by the Forge app
Expected Behavior:
- Drag and drop functionality should work consistently in both full-screen and popup/modal views
Actual Behavior:
- Drag and drop works in full-screen view
- In popup/modal view, no drag events reach the Forge app (verified by console logs)
- The Jira popup/modal appears to intercept the drag events before they reach the Forge app iframe
Technical Details:
- Implemented drag and drop using react-dnd
- Console logs show no drag events being received in popup view
- App is running within an iframe in the Jira interface
Impact:
This issue prevents users from utilizing the drag and drop functionality when working with issues in popup view, forcing them to switch to full-screen view to use this feature.
Environment:
- Forge Platform
- Jira Cloud
- Browser: Good Chrome, Firefox
- OS: Windows , Mac
Additional Context:
The functionality is critical for linking artifacts through drag and drop operations, and users frequently work with issues in popup view.