Forge app rest api not work on the cloud sites with an active IP allow listing

When Forge application on the site with an active IP allow listing calls the REST APIs, it receives an error described below.

“The IP address has been rejected because it is not on the allowedlist. See your admin for more information.”

The app works fine on the site without IP allow listing, so the problem seems to be the settings of IP allow listing.
There are unresolved similar cases occuring to Confluence apps([FRGE-634] Ability to support Cloud Premium product allowlist - Ecosystem Jira (, but is there any solution to this situation?


Sorry, but there are no current workarounds. We are currently working on the problem and expect to have a solution by the end of the year.