# Forge App version pending for approval but no ticket or email received to follow up

**URL:** <https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594>\
**Category:** Forge\
**Tags:** app-approval, confluence-cloud, versioning\
**Created:** [August 1, 2023, 7:22am UTC](https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594 "2023-08-01T07:22:45Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![DeveloperAccount](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@DeveloperAccount](https://community.developer.atlassian.com/u/DeveloperAccount)\
**Post date:** [August 1, 2023, 7:22am UTC](https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594/1 "2023-08-01T07:22:45Z")

</div>

Hi,

I recently updated my Forge app and enabled the license in manifest.yml. After publishing the changes to production, I noticed the status as **“Versions pending Marketplace approval”**. However, I haven’t received any email or ticket to follow up or communicate with the Approver. I have been waiting for the past 2 days.

---

<div class="post-metadata">

**Author:** ![dmorrow](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/dmorrow/32/35895_2.png) [@dmorrow](https://community.developer.atlassian.com/u/dmorrow)\
**Post date:** [August 1, 2023, 8:15am UTC](https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594/2 "2023-08-01T08:15:30Z")

</div>

Hi @DeveloperAccount ,

I think you’ll need to raise a help ticket [here](https://ecosystem.atlassian.net/servicedesk/customer/portal/34/group/110/create/556).

Regards,  
Dugald

---

<div class="post-metadata">

**Author:** ![DeveloperAccount](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@DeveloperAccount](https://community.developer.atlassian.com/u/DeveloperAccount)\
**Post date:** [August 1, 2023, 8:57am UTC](https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594/3 "2023-08-01T08:57:28Z")

</div>

Thanks @dmorrow.

Regards,  
Ravikant Sharma.