Forge platform failed - 500 - UNAVAILABLE_TOKEN_ERROR

Forge
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Hi everyone,

Yesterday (October 12, 2025), we started receiving a large number of alerts from Forge in our production environment for our app Budgety. All the errors came with the following message (screenshot below):

PROXY_ERR: Forge platform failed to process runtime HTTP request – 500 – UNAVAILABLE_TOKEN_ERROR

This happened across multiple users and versions of the app (the screenshot shows the latest version). You can see the full error trace in the attached image.

image
image1840×742 175 KB

We checked the Forge Status Page but found no incidents listed for that period.

Has anyone else experienced this?
Is this a known issue with Forge token handling in background functions (scheduled/async)?
Would appreciate any insights from Atlassian or the community.

Thanks in advance!

1 Like
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Hi @david.gonzalez

Maybe it’s this pronlem: Atlassian Developer Status - Forge authenticated egress intermittent failure

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Hi @FlixAndre

Yeah, it might have been related — I didn’t see this message yesterday.
Thanks for pointing it out!

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Super,

I’vs seen it this morning, maybe it wasn’t there yesterday :slight_smile: