Dear Atlassian developers,
We are migrating data from zendesk to jira cloud using a custom plugin based on rest api calls.
Few months ago,we were using this call to get all users:
https://hivestreaming.atlassian.net/rest/api/3/user/search?username=_&startAt=0&maxResults=1000&includeActive=true&includeInactive=true
Now there is an error with this call, and when trying to execute it with RESTClient, there is the following error:
{"errorMessages":["The query parameter 'username' is not supported in GDPR strict mode."],"errors":{}}
If we try:
https://hivestreaming.atlassian.net/rest/api/3/user/search?accountId=_&startAt=0&maxResults=1000&includeActive=true&includeInactive=true
we get {"errorMessages":["The username or property query parameter must be provided"],"errors":{}}
Can you please let us know how should the call for getting the users be? We need to get the usernames to match them with the zendesk users.
Regards,
Nadica
Hello @nadica.gaber,
I have verified this issue and created ACJIRA-1795 on your behalf. Should we find a suitable workaround, we’ll also update ACJIRA-1795.
Cheers,
Ian