Get all visible issues for current JSM customer

JSM Development JSM Cloud
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1

Hi there,

we want to provide a list of all issue that the current JSM customer (not a Jira user or agent!) has created or have been added to. In best case it also shows issues that are shared from the same organization.

In other words: a list of all issues the user can access via UI

If this isn’t possible, is there a way to achieve this by using JQL (which would then be executed via Forges’ asApp)?

Thanks in advance!
Cheers,
paul

2

I was able to do this with JQL.

  reporter = "foo+1@bar.com" OR 
  "Request participants" = "foo+1@bar.com" OR 
  Organization in ("Foo Inc", "Bar Corp")

The fun part is to retrieve the customer mail and organization via REST APIs by the accountId before.