I am new in Jira development and need an advice for solving this problem:
I need to have a custom filed, which should be auto filled with Reporter’s manager’s username. The manager’s username is kept in other SQL DB. I need to show the custom filed with already filled in information before a ticket is created, so that a customer is able to change his/her manager’s username, in case the manager is on vacation.
Please help with a good advice to achieve this goal