# Getting status as 424 and Failed Dependency error when hitting the web trigger of Forge App

**URL:** <https://community.developer.atlassian.com/t/getting-status-as-424-and-failed-dependency-error-when-hitting-the-web-trigger-of-forge-app/92845>\
**Category:** Forge\
**Tags:** jira-cloud, forge\
**Created:** [June 9, 2025, 11:03pm UTC](https://community.developer.atlassian.com/t/getting-status-as-424-and-failed-dependency-error-when-hitting-the-web-trigger-of-forge-app/92845 "2025-06-09T23:03:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ManagerInstance](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@ManagerInstance](https://community.developer.atlassian.com/u/ManagerInstance)\
**Post date:** [June 9, 2025, 11:03pm UTC](https://community.developer.atlassian.com/t/getting-status-as-424-and-failed-dependency-error-when-hitting-the-web-trigger-of-forge-app/92845/1 "2025-06-09T23:03:43Z")

</div>

I have created a forge App with a webtrigger and wrote a function which accepts a set of unique Id’s and return the email id’s from Jira. I see function is getting executed successfully and i can see the final response in the logging. But when it comes to the API end point output i see below error.

Error:  
{“timestamp”:“2025-06-09T06:57:57.990+00:00”,“path”:“/x1/x5jmVL4mS4Ndy5uOf7gRo27uAK0”,“status”:424,“error”:“Failed Dependency”,“requestId”:“a8a36d96-5771026”}s

Curl command:  
curl --location --request POST ‘[https://79697648-7256-40d6-85a3-c3ff9824c642.hello.atlassian-dev.net/x1/x5jmVL4mS4Ndy5uOf7gRo27uAK0](https://79697648-7256-40d6-85a3-c3ff9824c642.hello.atlassian-dev.net/x1/x5jmVL4mS4Ndy5uOf7gRo27uAK0)’ --header ‘X-Api-Key: 1234’ --header ‘Content-Type: application/json’ --data-raw ‘{  
“accountIds”: [  
“712020:d262d596-7000-46f2-9d1a-ca4d7c206f55”,  
“712020:36bfb1d9-4d63-4ad4-8ff4-37000ec76e76”  
]  
}’

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<div class="post-metadata">

**Author:** ![dusan.spaic](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/dusan.spaic/32/45354_2.png) [@dusan.spaic](https://community.developer.atlassian.com/u/dusan.spaic)\
**Post date:** [June 10, 2025, 7:14am UTC](https://community.developer.atlassian.com/t/getting-status-as-424-and-failed-dependency-error-when-hitting-the-web-trigger-of-forge-app/92845/2 "2025-06-10T07:14:25Z")

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Hi,

In my case, when I see this error, one of those 2 solve the problem:

- restart forge tunnel (if you are using one) - sometimes forge tunnel is not stable
- regenerate webtrigger url for your particular environment and re-deploy

Hope this will help

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<div class="post-metadata">

**Author:** ![NishantParaskar2](https://avatars.discourse-cdn.com/v4/letter/n/76d3ee/32.png) [@NishantParaskar2](https://community.developer.atlassian.com/u/NishantParaskar2)\
**Post date:** [September 27, 2025, 11:37am UTC](https://community.developer.atlassian.com/t/getting-status-as-424-and-failed-dependency-error-when-hitting-the-web-trigger-of-forge-app/92845/3 "2025-09-27T11:37:23Z")

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Hi

Solution :  
Even I faces this While working on web trigger .

Only we have to send response in specific format

**Example:**

**manifest.yml**  
**webtrigger** :

- key: testing-api  
function: TESTING-api  
response: dynamic data by default.  
type: dynamic

**function:**

- key: TESTING-api  
handler: testing.run #

**Example Handler Function  
testing.js**

> ```auto
> import api, { route } from "@forge/api";
> // Resonse give correctly
> export async function run(req) {
> try {
> console.log(" Webtrigger invoked: addAttachment (TEST MODE)");
> 
> // Step 1: Parse request
> console.log(" Raw request body:", req.body);
> 
> // Step 2: Use dummy payload
> const body = {
> issueKey: "TEST-123",
> fileName: "dummy.txt",
> fileContentBase64: "ZHVtbXk=", // "dummy" in base64
> };
> console.log(" Dummy payload prepared:", body);
> 
> // Step 3: Prepare dummy Jira API response
> const data = {
> success: true,
> status: 200,
> attachment: {
> id: "10001",
> filename: body.fileName,
> size: 123,
> mimeType: "text/plain",
> },
> };
> console.log(" Fake Jira response generated:", data);
> 
> // Step 4: Returning response
> console.log(" Returning success response with status 200");
> 
> return {
> statusCode: 200,
> contentType: "application/json",
> body: JSON.stringify(data),
> };
> } catch (err) {
> console.error(" Error in addAttachment (TEST MODE):", err);
> 
> const errorData = {
> success: false,
> error: err.message,
> };
> 
> console.log(" Returning error response with status 500");
> 
> return {
> statusCode: 500,
> contentType: "application/json",
> body: JSON.stringify(errorData),
> };
> }
> }
> 
> ```

 ![image](https://global.discourse-cdn.com/atlassiandeveloper/original/3X/c/8/c8792ff3a9e94f16670b7e57b3b4f517ef488017.png)

Also @BrettB here is detail solution for your request also:[Webtrigger returning 424 Failed dependency](https://community.developer.atlassian.com/t/webtrigger-returning-424-failed-dependency/46319)

Do check and if Faced any issue let me know .Because its working for me

Thanks!!!

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<div class="post-metadata">

**Author:** ![SatishKumar1](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@SatishKumar1](https://community.developer.atlassian.com/u/SatishKumar1)\
**Post date:** [October 13, 2025, 3:22pm UTC](https://community.developer.atlassian.com/t/getting-status-as-424-and-failed-dependency-error-when-hitting-the-web-trigger-of-forge-app/92845/4 "2025-10-13T15:22:29Z")

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thanks @NishantParaskar2 this worked.

Few changes as I’m using forge recent version **12.6.1**

```auto
modules:
  webtrigger:
    - key: get-projects-trigger
      function: get-projects      
      response:
        type: dynamic

  function:
    - key: get-projects
      handler: projects.run

app:
  runtime:
    name: nodejs22.x
    memoryMB: 256
    architecture: arm64
  id: ari:cloud:ecosystem::app/xxxxxxxxxxxxxxxxxxxxxxxx

permissions:
  scopes:
    - read:jira-work

```

project.js file

```auto
import api, { route } from "@forge/api";

export async function run(event, context) {
    try {
        console.log("📡 Webtrigger called");

        const response = await api.asApp().requestJira(route`/rest/api/3/project/search`);
        if (!response.ok) {
            console.error(`Jira API failed: ${response.status}`);
            return {
                body: { error: `Jira request failed: ${response.status}` },
                statusCode: response.status,
                contentType: "application/json",
            };
        }

        const data = await response.json();
        console.log("✅ Projects fetched:", data.total);

        return {
            body: JSON.stringify(data),
            statusCode: 200,
            contentType: "application/json",
        };
    } catch (err) {
        console.error("❌ Error:", err);
        return {
            body: { error: err.message },
            statusCode: 500,
            contentType: "application/json",
        };
    }
}

```

this might help someone.