Hey Bentley,
I have another example of this happening. On this card:
https://trello.com/c/aNEH6Exn/6027-order-leedstone-inc
If you load the actions to update the description:
https://trello.com/1/cards/aNEH6Exn/actions?filter=updateCard:desc
Then you can see that there is an update to set the “Carrier” to “UPS”, and in the action that occurs immediately after that, the “old” desc doesn’t have that information. I’ve extracted just those 2 adjacent actions and REDACTED any sensitive information here, just search for “Carrier: UPS”:
{
"id": "5ff877d5a1f66a2946d6eccd",
"idMemberCreator": "5ae7b3a1b64b0e2c3e604cc7",
"data": {
"old": {
"desc": "____\nData Fields\n____\nOrder ID: aNEH6Exn\nCompany Name: Leedstone Inc\nCompany Contact Name: REDACTED\nCompany Contact Email: REDACTED\nCompany Contact Phone: REDACTED\nContact Name: REDACTED\nContact Email: REDACTED\nPrice Type: USD\nWarehouse number: 345110\nOrder/Invoice number:\nClient's PO Number: C21007C\nItems: \n8 x Green Spray - 12 bottles/case (G12)\nShipping address:\nREDACTED\nWeight: 57 Lbs\nDimensions: 48 x 40 x 15\n% discount on shipping:\nCost shipping: $ 53.19\nQuote number:\nCarrier:\nTracking info: \n____\n\nIf applicable:\nProfessional Discount:\nNote:\n\n\nTESTING New shipping details:\nNumber of pallets used: 1\nTotal weight of this shipment: 25 kg\nDimensions and weight in each pallet:\n121 X 101 X 17 cm / 25.6 kg{\"obj\":[{\"pallet_data\":{\"w\":101,\"h\":17,\"d\":121,\"id\":\"Pallet1\",\"used_space\":33.1233,\"weight\":25.6,\"used_weight\":1.9062,\"order_id\":null},\"items\":[{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2}]}]}"
},
"card": {
"desc": "____\nData Fields\n____\nOrder ID: aNEH6Exn\nCompany Name: REDACTED\nCompany Contact Name: REDACTED\nCompany Contact Email: REDACTED\nCompany Contact Phone: REDACTED\nContact Name: REDACTED\nContact Email: REDACTED\nPrice Type: USD\nWarehouse number: 345110\nOrder/Invoice number: 1005877\nClient's PO Number: C21007C\nItems: \n8 x Green Spray - 12 bottles/case (G12)\nShipping address:\nREDACTED\nWeight: 57 Lbs\nDimensions: 48 x 40 x 15\n% discount on shipping:\nCost shipping: $ 53.19\nQuote number:\nCarrier:\nTracking info: \n____\n\nIf applicable:\nProfessional Discount:\nNote:\n\n\nTESTING New shipping details:\nNumber of pallets used: 1\nTotal weight of this shipment: 25 kg\nDimensions and weight in each pallet:\n121 X 101 X 17 cm / 25.6 kg{\"obj\":[{\"pallet_data\":{\"w\":101,\"h\":17,\"d\":121,\"id\":\"Pallet1\",\"used_space\":33.1233,\"weight\":25.6,\"used_weight\":1.9062,\"order_id\":null},\"items\":[{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2}]}]}",
"id": "5ff78a1da264961c16337c4f",
"name": "ORDER: REDACTED",
"idShort": 6027,
"shortLink": "aNEH6Exn"
},
"board": {
"id": "59e7d6836ad580069fa7f3f2",
"name": "Order Processing",
"shortLink": "aevORRoW"
},
"list": {
"id": "5ba35264534c1c48786e5cff",
"name": "QuickBooks"
}
},
"type": "updateCard",
"date": "2021-01-08T15:18:45.765Z",
"limits": {
},
"appCreator": {
"id": "5ae7b4504e68cdf39fbcb090"
},
"memberCreator": {
"id": "5ae7b3a1b64b0e2c3e604cc7",
"username": "REDACTED",
"activityBlocked": false,
"avatarHash": null,
"avatarUrl": null,
"fullName": "REDACTED",
"idMemberReferrer": null,
"initials": "TC",
"nonPublic": {
"fullName": "REDACTED",
"initials": "TC",
"avatarHash": null
},
"nonPublicAvailable": true
}
},
{
"id": "5ff8776f036181043183155d",
"idMemberCreator": "5ae7b3a1b64b0e2c3e604cc7",
"data": {
"old": {
"desc": "____\nData Fields\n____\nOrder ID: aNEH6Exn\nCompany Name: REDACTED\nCompany Contact Name: REDACTED\nCompany Contact Email: REDACTED\nCompany Contact Phone: REDACTED\nContact Name: REDACTED\nContact Email: REDACTED\nPrice Type: USD\nWarehouse number: 345110\nOrder/Invoice number:\nClient's PO Number: C21007C\nItems: \n8 x Green Spray - 12 bottles/case (G12)\nShipping address:\nREDACTED\nWeight: 57 Lbs\nDimensions: 48 x 40 x 15\n% discount on shipping:\nCost shipping: $ 53.19\nQuote number:\nCarrier:\nTracking info: \n____\n\nIf applicable:\nProfessional Discount:\nNote:\n\n\nTESTING New shipping details:\nNumber of pallets used: 1\nTotal weight of this shipment: 25 kg\nDimensions and weight in each pallet:\n121 X 101 X 17 cm / 25.6 kg{\"obj\":[{\"pallet_data\":{\"w\":101,\"h\":17,\"d\":121,\"id\":\"Pallet1\",\"used_space\":33.1233,\"weight\":25.6,\"used_weight\":1.9062,\"order_id\":null},\"items\":[{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2}]}]}"
},
"card": {
"desc": "____\nData Fields\n____\nOrder ID: aNEH6Exn\nCompany Name: REDACTED\nCompany Contact Name: REDACTED\nCompany Contact Email: REDACTED\nCompany Contact Phone: REDACTED\nContact Name: REDACTED\nContact Email: REDACTED\nPrice Type: USD\nWarehouse number: 345110\nOrder/Invoice number:\nClient's PO Number: C21007C\nItems: \n8 x Green Spray - 12 bottles/case (G12)\nShipping address:\nREDACTED\nWeight: 57 Lbs\nDimensions: 48 x 40 x 15\n% discount on shipping:\nCost shipping: $ 53.19\nQuote number:\nCarrier: UPS\nTracking info: \n____\n\nIf applicable:\nProfessional Discount:\nNote:\n\n\nTESTING New shipping details:\nNumber of pallets used: 1\nTotal weight of this shipment: 25 kg\nDimensions and weight in each pallet:\n121 X 101 X 17 cm / 25.6 kg{\"obj\":[{\"pallet_data\":{\"w\":101,\"h\":17,\"d\":121,\"id\":\"Pallet1\",\"used_space\":33.1233,\"weight\":25.6,\"used_weight\":1.9062,\"order_id\":null},\"items\":[{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2},{\"id\":\"green spray - 12 bottles/case\",\"w\":17,\"h\":22,\"d\":23,\"wg\":3.2}]}]}",
"id": "5ff78a1da264961c16337c4f",
"name": "ORDER: REDACTED",
"idShort": 6027,
"shortLink": "aNEH6Exn"
},
"board": {
"id": "59e7d6836ad580069fa7f3f2",
"name": "Order Processing",
"shortLink": "aevORRoW"
},
"list": {
"id": "5ba352b845ebbe2a03c54e9a",
"name": "Send Shipping Instructions"
}
},
"type": "updateCard",
"date": "2021-01-08T15:17:03.259Z",
"limits": {
},
"appCreator": {
"id": "5ae7b4504e68cdf39fbcb090"
},
"memberCreator": {
"id": "5ae7b3a1b64b0e2c3e604cc7",
"username": "REDACTED",
"activityBlocked": false,
"avatarHash": null,
"avatarUrl": null,
"fullName": "REDACTED",
"idMemberReferrer": null,
"initials": "TC",
"nonPublic": {
"fullName": "REDACTED",
"initials": "TC",
"avatarHash": null
},
"nonPublicAvailable": true
}
}
So it seems somehow that a description update is being overwritten without an action being recorded against it.