pch
January 9, 2018, 3:02pm
1
Hi,
I’d like to create a bug but:
No rights to create a ticket at https://jira.atlassian.com/projects/JSWSERVER
Can’t create one at support.atlassian.com as I do use 10users starter license
Jira Service Management seems irrelevant
Jira Service Management seems irrelevant
So what are my options.
I’m a marketplace vendor.
Best Regards
Przemyslaw
4 Likes
Yep Atlassian has made it really difficult to actually report bugs for people that actually could report valuable bugs.
You can do it from here for non-related vendor support:
https://support.atlassian.com/contact/#/
You need to answer the first question (dropdown). It’s not that obvious.
My recommendation is to open a ticket with option 3. This way the Developer Support team can help triage the bug and find the appropriate team to report the bug on your behalf.
6 Likes
Vampire
February 4, 2020, 10:14am
6
Just for future readers, Atlassian Support actually sent me here to report bugs for anything during plugin development:
I have to mention that customization and development are out of our Atlassian Support Offerings , and the best place for assistance with an issue like this is the Atlassian developer community where our Dev support team is. My suggestion is to open a question there, including all the information shared in this request.