# How does the cloud app price change email look?

**URL:** <https://community.developer.atlassian.com/t/how-does-the-cloud-app-price-change-email-look/80304>\
**Category:** Jira Cloud\
**Tags:** pricing\
**Created:** [May 26, 2024, 10:38pm UTC](https://community.developer.atlassian.com/t/how-does-the-cloud-app-price-change-email-look/80304 "2024-05-26T22:38:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![VortexWebInnovations](https://avatars.discourse-cdn.com/v4/letter/v/94ad74/32.png) [@VortexWebInnovations](https://community.developer.atlassian.com/u/VortexWebInnovations)\
**Post date:** [May 26, 2024, 10:38pm UTC](https://community.developer.atlassian.com/t/how-does-the-cloud-app-price-change-email-look/80304/1 "2024-05-26T22:38:16Z")

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Hello!

There is a cloud application.  
For some tiers, I want to **lower** the price.

1. Will users whose price hasn’t changed receive a notification?
2. What will the email/notification look like for the users?

Kind regards,  
VortexWeb Innovations

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<div class="post-metadata">

**Author:** ![VortexWebInnovations](https://avatars.discourse-cdn.com/v4/letter/v/94ad74/32.png) [@VortexWebInnovations](https://community.developer.atlassian.com/u/VortexWebInnovations)\
**Post date:** [August 4, 2024, 4:48pm UTC](https://community.developer.atlassian.com/t/how-does-the-cloud-app-price-change-email-look/80304/2 "2024-08-04T16:48:01Z")

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reply from atlassian support:

users do not receive any notification from Atlassian if the pricing plan is changed.