How long does it take to get 3LO approval?

I raised a request in https://ecosystem.atlassian.net/servicedesk/customer/portal/14 to get my 3LO app approved for public usage. That was over 2 weeks ago and I have not had a response.

Does anyone know how long it takes to get approval?

And is there any way to speed up the process?

I have paying clients waiting to use it :frowning:

thanks

Martin

It usually takes 2-3 weeks to get response on Ecosystem tickets, sometimes longer. There were tasks were we had to wait for 6 months though (it is not a joke).

Thanks - sadly that is what I was beginning to suspect

Hi @Admin2,

Apologies for this. We were busy with AtlasCamp and are aware of pending backlogs. We are trying to get back on track by next week. Can you please share your ticket here so that I can help you out immediately?

Thanks

I think you found my ticket and I have responded to the questions I got there

Ta

Martin