# How to get a member's timezone?

**URL:** <https://community.developer.atlassian.com/t/how-to-get-a-members-timezone/83070>\
**Category:** Trello\
**Tags:** rest-api\
**Created:** [August 31, 2024, 2:00pm UTC](https://community.developer.atlassian.com/t/how-to-get-a-members-timezone/83070 "2024-08-31T14:00:10Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![JanGebauer](https://avatars.discourse-cdn.com/v4/letter/j/4491bb/32.png) [@JanGebauer](https://community.developer.atlassian.com/u/JanGebauer)\
**Post date:** [August 31, 2024, 2:00pm UTC](https://community.developer.atlassian.com/t/how-to-get-a-members-timezone/83070/1 "2024-08-31T14:00:10Z")

</div>

I found one topic, that claimed it’s possible to get it through REST API like so

```auto
https://api.trello.com/1/members/${member}?key=${appKey}&token=${apiToken}

```

And the documentation agrees

[https://developer.atlassian.com/cloud/trello/rest/api-group-members/#api-members-id-get](https://developer.atlassian.com/cloud/trello/rest/api-group-members/#api-members-id-get)

But my results disagree and I am not sure why. My “prefs” look like this

```auto
  prefs: {
    sendSummaries: true,
    minutesBetweenSummaries: 60,
    minutesBeforeDeadlineToNotify: 60,
    colorBlind: false,
    locale: 'en-US',
    privacy: { fullName: 'public', avatar: 'public' }
  }

```

Am I doing this right? Is there a different way?

My original issue is that I am trying to set the due datetime for a card and the REST endpoint treats the due datetime as if it was UTC, I believe.

---

<div class="post-metadata">

**Author:** ![anon96974232](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anon96974232](https://community.developer.atlassian.com/u/anon96974232)\
**Post date:** [August 31, 2024, 9:04pm UTC](https://community.developer.atlassian.com/t/how-to-get-a-members-timezone/83070/2 "2024-08-31T21:04:45Z")

</div>

Hello @JanGebauer and welcome to the Developer’s forum.

The documentation seem to be wrong on that topic.

By default, a user’s time zone information is stored in their Atlassian account, _not_ in Trello, Even if you use the [Get field on a Member](https://developer.atlassian.com/cloud/trello/rest/api-group-members/#api-members-id-field-get) endpoint and query the **prefs** field directly, it still doesn’t return the or `timezone` object or the `timezoneInfo` group of objects that the documentation claims should be contained in that field.

However, those objects _might possibly_ be returned for **managed user accounts** if the Trello instance is on an Enterprise license and the company has linked it to their Organization. I don’t have access to a Trello instance of that type at the moment, so can’t test that theory.

If you’re able to test against such a Trello instance and find that the time zone information is still not being returned as the REST API documentation says it should, I’d suggest you assume it’s documentation errata and that you log it as a [Trello BUG](https://jira.atlassian.com/browse/TRELLO-620?jql=project%20%3D%20TRELLO%20AND%20issuetype%20%3D%20Bug).

---

<div class="post-metadata">

**Author:** ![InnaKlementeva](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/innaklementeva/32/55735_2.png) [@InnaKlementeva](https://community.developer.atlassian.com/u/InnaKlementeva)\
**Post date:** [May 4, 2026, 5:42pm UTC](https://community.developer.atlassian.com/t/how-to-get-a-members-timezone/83070/3 "2026-05-04T17:42:50Z")

</div>

I’m facing the same issue – the time zone information is still not being returned as the REST API documentation. I get sush response:

```auto
prefs: {
    sendSummaries: true,
    minutesBetweenSummaries: 60,
    minutesBeforeDeadlineToNotify: 60,
    colorBlind: false,
    keyboardShortcutsEnabled: true,
    locale: 'en-US',
    privacy: { fullName: 'public', avatar: 'public' }
  }

```

Also I couldn’t open an issue in Jira as suggested above – the project selector does’t have Trello option.