# How to remind users to upgrade App for free App scope change?

**URL:** <https://community.developer.atlassian.com/t/how-to-remind-users-to-upgrade-app-for-free-app-scope-change/77402>\
**Category:** General Discussion\
**Tags:** jira-cloud, rest-api\
**Created:** [February 18, 2024, 9:42am UTC](https://community.developer.atlassian.com/t/how-to-remind-users-to-upgrade-app-for-free-app-scope-change/77402 "2024-02-18T09:42:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![YY1](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/yy1/32/47408_2.png) [@YY1](https://community.developer.atlassian.com/u/YY1)\
**Post date:** [February 18, 2024, 9:42am UTC](https://community.developer.atlassian.com/t/how-to-remind-users-to-upgrade-app-for-free-app-scope-change/77402/1 "2024-02-18T09:42:59Z")

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Hi,

I have developed a free [Jira Cloud App](https://marketplace.atlassian.com/apps/1229698/sprint-reviewer?hosting=cloud&tab=overview). There’s a scope change to the manifest file and users need to upgrade the app version to use it correctly because of a REST API scope change from Atlassian.

However, I don’t know how to contact all the users through emails. Only paid App customers emails can be accessible by App vendor. Anyone has any idea to help me with notification?

 ![image](https://global.discourse-cdn.com/atlassiandeveloper/original/3X/c/1/c141da9c586a859f08cc704b445f215371c7c5f2.png)

Thanks,  
YY

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**Author:** ![Dario\_B](https://avatars.discourse-cdn.com/v4/letter/d/9d8465/32.png) [@Dario\_B](https://community.developer.atlassian.com/u/Dario_B)\
**Post date:** [February 28, 2024, 6:48pm UTC](https://community.developer.atlassian.com/t/how-to-remind-users-to-upgrade-app-for-free-app-scope-change/77402/2 "2024-02-28T18:48:33Z")

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Hi @YY1 ,

You may want to vote and watch below feature request:

- [FRGE-720 - Allow app vendors to provide patches to old versions and push the updates.](https://ecosystem.atlassian.net/browse/FRGE-720)

You may also want to review below thread on the same topic:

- [Forge update broke our app in 100s of customer instances and we can't do anything about it 😭](https://community.developer.atlassian.com/t/forge-update-broke-our-app-in-100s-of-customer-instances-and-we-cant-do-anything-about-it/77751)

Cheers,  
Dario