I/O error on GET request

Hi Community,

Since two days we are seeing weird behaviour on our spring boot development framework for Jira Cloud app. Some of the REST calls to the cloud are being RST. Once we went deeper to the issue we have noticed that an attempt to write to a TCP stream that was closed from the Jira Cloud side with FIN packet is made, hence the RST and error:

ResourceAccessException: I/O error on GET request for “https://my-workspace.atlassian.net/rest/api/3/issue/{issueID}”: Software caused connection abort: socket write error

Have you seen such behaviour or any ideas what could be the root cause?


Hello @TodorKatsarov!

Is the problem still affecting your work? Perhaps it would be best to raise this as a DEVHELP ticket so we can look into more detail about replicating the defect and looking into any possible issues with completing the transaction.

If you’d prefer to pursue that path, you can find our Service Desk here.

Rodrigo Heinzen