Insight validator could not show the message in transition

Jira Development Jira Server
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1

Hi,

I am using insight - Asset Management. And I wrote the insight validator.
I can show the error message in the creation form. But in another transition, it cannot show the error message.
I just configure the test validator like this:

Screen Shot 2021-04-20 at 18.35.39
Screen Shot 2021-04-20 at 18.35.39783×413 31.9 KB

And when I perform the transition, it showed the banner here without my message

Screen Shot 2021-04-20 at 18.37.08
Screen Shot 2021-04-20 at 18.37.08810×245 11.9 KB

Does anyone know how to show the error message here?
Jira version: 8.5.7
Insight version: 8.6.4

Thank you in advance,

2

Additional information for this question:

  • If the transition doesn’t associate with a screen → Show error
    “It seems that you have tried to perform an illegal workflow operation.
    If you think this message is wrong, please contact your Jira administrators.”
  • If the transition doesn’t associate with a screen → Don’t get any error message on the screen, but in the log file has an exception
2021-04-22 11:34:51,483+0700 http-nio-2990-exec-8 ERROR admin 694x145034x1 vn7p36 0:0:0:0:0:0:0:1 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}
java.lang.reflect.InvocationTargetException
	at sun.reflect.GeneratedMethodAccessor2005.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
	at webwork.util.ValueStack.findValue(ValueStack.java:417)
	at webwork.util.ValueStack.findValue(ValueStack.java:216)
	at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
	at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)
	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fparam_005f3(commentassignissue_jsp.java:1876)
	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fcomponent_005f0(commentassignissue_jsp.java:1772)
	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_page_005fapplyDecorator_005f0(commentassignissue_jsp.java:609)
	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fif_005f1(commentassignissue_jsp.java:528)
	at jsp.secure.views.issue.commentassignissue_jsp._jspService(commentassignissue_jsp.java:171)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	... 48 filtered
	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
	... 4 filtered
	at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
	... 3 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 45 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
	... 1 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
	... 20 filtered
	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
	... 5 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:119)
	... 11 filtered
	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
	... 11 filtered
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	... 48 filtered
	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
	... 8 filtered
	at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
	... 4 filtered
	at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
	... 3 filtered
	at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 24 filtered
	at com.atlassian.labs.httpservice.resource.ResourceFilter.doFilter(ResourceFilter.java:59)
	... 41 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
	... 1 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
	... 39 filtered
	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
	... 5 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:216)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:207)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
	... 4 filtered
	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 4 filtered
	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
	... 29 filtered
	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
	... 24 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.util.NoSuchElementException
	at java.util.TreeMap.key(TreeMap.java:1327)
	at java.util.TreeMap.firstKey(TreeMap.java:290)
	at java.util.TreeSet.first(TreeSet.java:394)
	at com.atlassian.jira.web.action.issue.util.ScreenTabErrorHelper.initialiseTabsWithErrors(ScreenTabErrorHelper.java:60)
	at com.atlassian.jira.web.action.issue.CommentAssignIssue.initTabsWithErrors(CommentAssignIssue.java:125)
	... 447 more