Installation request was not properly authenticated, but we have already installed the add-on for host https://seneca-global.atlassian.net. Subsequent installation requests must include valid JWT. Returning 401

prathyusha.gali · December 29, 2017, 6:44am

I have uninstalled my addon. But still I am encountering the following error. “Installation request was not properly authenticated, but we have already installed the add-on for host https://seneca-global.atlassian.net. Subsequent installation requests must include valid JWT. Returning 401.”

daniel · December 30, 2017, 5:50pm

Which framework are you using? It sounds like you’ve got the previous shared secret still in the database.

prathyusha.gali · January 2, 2018, 6:33am

I am using Atlassian connect spring-boot framework. If the previous shared secret is still in the database, how to solve this issue?

epehrson · January 2, 2018, 9:56am

@prathyusha.gali, you will either need to clear the data for that tenant in your database, or enable the configuration flag atlassian.connect.allow-reinstall-missing-host. See the description of this flag in the README section Configuration.