# Is the STRIDE and BitBucket Integration working?

**URL:** <https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799>\
**Category:** Everything Else\
**Tags:** stride, app, bitbucket\
**Created:** [February 13, 2018, 5:40pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799 "2018-02-13T17:40:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![brandon.sapp](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/brandon.sapp/32/36500_2.png) [@brandon.sapp](https://community.developer.atlassian.com/u/brandon.sapp)\
**Post date:** [February 13, 2018, 5:40pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799/1 "2018-02-13T17:40:44Z")

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All I get is a spinning webpage

 ![firefox_2018-02-13_09-32-56](https://global.discourse-cdn.com/atlassiandeveloper/original/3X/c/5/c5cb259a86389bdeb1211ce8b786c2438b9727da.png)

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**Author:** ![rwhitbeck](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/rwhitbeck/32/35781_2.png) [@rwhitbeck](https://community.developer.atlassian.com/u/rwhitbeck)\
**Post date:** [February 13, 2018, 5:44pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799/2 "2018-02-13T17:44:48Z")

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I got the spinning wheel for a while longer than normal but it eventually came up. Seems to be working now.

Are you still having problems?

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**Author:** ![brandon.sapp](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/brandon.sapp/32/36500_2.png) [@brandon.sapp](https://community.developer.atlassian.com/u/brandon.sapp)\
**Post date:** [February 13, 2018, 6:14pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799/3 "2018-02-13T18:14:38Z")

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What is an appropriate amount of time to wait? I have tried to Stride desktop app and using Mozilla Firefox. is 5min too long?

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**Author:** ![rwhitbeck](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/rwhitbeck/32/35781_2.png) [@rwhitbeck](https://community.developer.atlassian.com/u/rwhitbeck)\
**Post date:** [February 13, 2018, 6:40pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799/4 "2018-02-13T18:40:47Z")

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Yes, that is too long. I waited about 20 seconds. So it’s still not coming up for you?

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**Author:** ![tcrusson](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/tcrusson/32/36063_2.png) [@tcrusson](https://community.developer.atlassian.com/u/tcrusson)\
**Post date:** [February 13, 2018, 6:55pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799/5 "2018-02-13T18:55:51Z")

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Hi, can you please raise a ticket here? So we can find details about your account and look at logs. [Atlassian Support](https://support.atlassian.com/contact/#/)

Thank you!

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**Author:** ![tcrusson](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/tcrusson/32/36063_2.png) [@tcrusson](https://community.developer.atlassian.com/u/tcrusson)\
**Post date:** [February 13, 2018, 7:00pm UTC](https://community.developer.atlassian.com/t/is-the-stride-and-bitbucket-integration-working/14799/6 "2018-02-13T19:00:31Z")

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By the way, do you see anything in the logs in the developer console? In chrome you can open the console using Ctrl + Shift + J (or Cmd + Opt + J on Mac)