I have a scenario in which I want to get servicedesk id from project key or project id .
I checked APIs servicedesk API is limited to getting all servicedesk or getting it servicedesk id.
Is there a way to achieve this ?
After digging a bit deeper in the documentation I could find this
For convenience, any of the resources that require a {serviceDeskId}
path parameter also accepts other identifiers.
For example, if a ServiceDesk(id: 15)
corresponds to a Project(id: 10012, key: ABC)
, then issuing a request to any of:
/rest/servicedeskapi/servicedesk/ABC
/rest/servicedeskapi/servicedesk/projectKey:ABC
/rest/servicedeskapi/servicedesk/projectId:10012
/rest/servicedeskapi/servicedesk/serviceDeskId:15
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