Hello,
Is there an API where I can add customers and add them to a particular project/servicedesk of my choice?
Thank you
Hello,
Is there an API where I can add customers and add them to a particular project/servicedesk of my choice?
Thank you
I found this API
POST /rest/servicedeskapi/servicedesk/{serviceDeskId}/customer
I managed to get the serviceDeskId.
Used
rest/servicedeskapi/servicedesk
I’m given the ‘Id’ and ‘ProjectId’. Question is, is it the ‘Id’ that I need to use or ‘ProjectId’?
We have:
My other question is can I add either a user or customer using this API? Is there a difference between the 2?
Thank you
Added screenshots. Customers have customer accounts. Users have atlassian accounts
I managed to find the answers. For the serviceDeskId you use the ‘Id’.
You can indeed add either a user or customer to the servicedesk. Doesn’t matter if the accountType is ‘atlassian’ or ‘customer’.
Just need to add the ‘accountId’ and it will work