Jira Cloud REST API access after user has renamed their Jira Cloud site

Hi there,

A user of our Screenful Metrics for Jira add-on is asking what happens to our add-on if they rename their site, i.e. the Jira Cloud URL changes. I couldn’t find details about this from elsewhere, so I’m hoping the community can help, or point to the relevant resources.

  • Are requests to the old URL forwarded to the new site?
  • Does the Atlassian Connect authentication work after the change? Basically can the same shared secret still be used, but just with the new URL?

Thanks for your help.

Hi tuomas,

You can find answers to your questions in this blog post on Site rename feature for Cloud customers and more.

Here are couple more blog posts to help you out: