# Jira integration related support is required

**URL:** <https://community.developer.atlassian.com/t/jira-integration-related-support-is-required/80125>\
**Category:** Jira Cloud\
**Tags:** time-tracking, atlassian-connect\
**Created:** [May 20, 2024, 11:02am UTC](https://community.developer.atlassian.com/t/jira-integration-related-support-is-required/80125 "2024-05-20T11:02:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AmshanaSegar](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@AmshanaSegar](https://community.developer.atlassian.com/u/AmshanaSegar)\
**Post date:** [May 20, 2024, 11:02am UTC](https://community.developer.atlassian.com/t/jira-integration-related-support-is-required/80125/1 "2024-05-20T11:02:09Z")

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Hi,  
I am the product owner for a time tracking application. We have integrated Jira with our time tracking app, achieving one-way communication from our app to Jira. However, we have encountered difficulties in establishing the reverse flow from Jira to our app due to Jira’s various project templates and configurations. We would greatly appreciate your assistance in enabling this functionality. Could you please help us with this?

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**Author:** ![anon96974232](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anon96974232](https://community.developer.atlassian.com/u/anon96974232)\
**Post date:** [May 20, 2024, 9:27pm UTC](https://community.developer.atlassian.com/t/jira-integration-related-support-is-required/80125/2 "2024-05-20T21:27:01Z")

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Hello @AmshanaSegar

This is a forum for developers to discuss matters related to developing applications for Atlassian’s products. Have your development team post their technical questions here, follow the guidelines in the [How To Ask A Good Question](https://community.developer.atlassian.com/t/how-to-ask-a-good-question/45777) thread.