Jira Project Page - Allow Access screen - likely P2 incident

Hey team,

Just a heads up that your Allow Access screen appears to be broken, steps to reproduce:

  • Create a jira:ProjectPage module with forge create
  • Add read:jira-user under permissions → scopes in manifest.yml
  • Redeploy/reinstall/refresh app
  • Click “Allow access”
  • New tab opens which becomes white screen with following error message in console:
[analytics:track] operational.screen.initialized Object
consent.bundle.js:89 TypeError: this.analytics.sendScreenEvent is not a function
    at e.value (consent.bundle.js:119:85503)
    at t.value (consent.bundle.js:73:9739)
    at Ha (consent.bundle.js:89:69888)
    at Ua (consent.bundle.js:89:69683)
    at Cs (consent.bundle.js:89:105626)
    at kc (consent.bundle.js:89:96851)
    at wc (consent.bundle.js:89:96776)
    at fc (consent.bundle.js:89:93799)
    at consent.bundle.js:89:45336
    at t.unstable_runWithPriority (consent.bundle.js:97:3844)
is @ consent.bundle.js:89
consent.bundle.js:89 Uncaught TypeError: this.analytics.sendScreenEvent is not a function
    at e.value (consent.bundle.js:119:85503)
    at t.value (consent.bundle.js:73:9739)
    at Ha (consent.bundle.js:89:69888)
    at Ua (consent.bundle.js:89:69683)
    at Cs (consent.bundle.js:89:105626)
    at kc (consent.bundle.js:89:96851)
    at wc (consent.bundle.js:89:96776)
    at fc (consent.bundle.js:89:93799)
    at consent.bundle.js:89:45336
    at t.unstable_runWithPriority (consent.bundle.js:97:3844)

Welcome to the Atlassian Developer Community, @MaxRozen1!

For bug reports, kindly create a ticket in the Developer and Marketplace Support service desk in order to be triaged accordingly.

Cheers,
Ian

Dear @MaxRozen1,

In particular you want to use the incident option here: Jira Service Management

Cheers,
Caterina

It seems pretty unreasonable to ask folks to know the correct form to enter incident details in.

I’ve submitted a report as per the first link provided in this thread, and also had someone follow up internally so the right team is looking at this.