I’m using a custom implementation of the NotificationFilter. The filter needs to be registered in the atlassian-plugin.xml and points to the implementation class:
<notification-filter key="NotificationFilter" name="Jira Notification Filter" class="com.company.addon.NotificationFilterImplementation" />
The filter has no problems with seeing notifications outside of the Jira Servicedesk context (i.e. notifications when commenting on a regular non Jira SD issue).
However, every notification related to an issue in JSD is not picked up by the filter.
Is there any similar filter just for Jira servicedesk? Consulting the JSD API docs it doesn’t look like it.
Does anybody know if there is fix or workaround for that?