JIRA to OTRS Integration


We would like to do Integration of JIRA tickets into OTRS systems. Also, we don’t want to flow every change of ticket in JIRA into OTRS. We just want to update only few ticket status of JIRA into OTRS (eg., Created, Resolved, Closed).

If anyone has done this sort of integration before and can guide us, really appreciate it.

Thanks in advance.

Vijay Dadi.